UNSOLVED

BrutusPrimus

updated

3 years ago

Closed

B

BrutusPrimus

1 Rookie

12 Posts

0

1368

March 30th, 2023 16:00

T7910 Memory modules

Hi all, I have a T7910 that boots up and runs fine using 4GB sticks of PC4-2400. I have 8GB sticks of PC4-2400 with the exact same specs, and the machine does not boot. I don’t get any error codes on the front, but the boot never completes and I don’t get video. Any ideas?

  • bradthetechnut

    9 Technologist

    9649 Posts

    40713 Points

    403

    0

    Posted March 30th, 2023 17:00

    Precision 7910 Owner's Manual/RAM chart online 

    Sizes can be mixed as long as all other specs are the same, so I linked the RAM chart in case that helps.

    Also try replacing the size 2032 battery if it's 5+years old.

     

  • bradthetechnut

    9 Technologist

    9649 Posts

    40713 Points

    391

    0

    Posted March 30th, 2023 18:00

    Thanks for the info.  I'm not finding an error.  The sticks are same volts also and all ECC.

    Do you have the latest BIOS that's for the 7910?

    Note BIOS settings in case you made any changes and reset it using a new battery.  How to Perform a BIOS or CMOS Reset and Clear the NVRAM on Dell Computers 

  • bradthetechnut

    9 Technologist

    9649 Posts

    40713 Points

    395

    0

    Posted March 30th, 2023 18:00

    claytonb just beat me to it.  : )>  Indeed, they all need to be ECC.

    May be the 8GB sticks are bad or somehow incompatible?  What brand are they?

    Tip:  KVR (Kingston Value RAM) can be hit or miss in Dell's.  Other Kingston's are ok.  Crucial is a top brand guaranteed to work in Dell's.

  • BrutusPrimus

    1 Rookie

    12 Posts

    399

    0

    Posted March 30th, 2023 18:00

    I’ve also tried filling all slots with 8gb sticks and it doesn’t work either. 

  • BrutusPrimus

    1 Rookie

    12 Posts

    392

    0

    Posted March 30th, 2023 18:00

    Yes. Dual cpu. 2 x E5-2686 v4. Everything works fine with 4GB sticks. 

  • claytonb

    1 Rookie

    37 Posts

    396

    0

    Posted March 30th, 2023 18:00

    Are they identical memory modules ECC ?

    Are you running Dual CPU's

     

  • BrutusPrimus

    1 Rookie

    12 Posts

    399

    0

    Posted March 30th, 2023 18:00

    Ok but if I put a 4GB stick in Dimm 1 of each proc, it works fine. If I remove those and replace with a 8gb stick in the dimm1 slots, it doesn’t work. Is there a setting in bios somewhere to all modules greater than 4GB?

  • BrutusPrimus

    1 Rookie

    12 Posts

    393

    0

    Posted March 30th, 2023 18:00

    Micron. 4GB: 

    MTA9ASF51272PZ-2G3B1QK

    8gb: 

    MTA9ASF1G72PZ-2G3A11G

  • BrutusPrimus

    1 Rookie

    12 Posts

    388

    0

    Posted March 30th, 2023 19:00

    Updated to A34. I think I’ll try resetting bios and clearing NVRAM to see what happens. 

  • BrutusPrimus

    1 Rookie

    12 Posts

    224

    0

    Posted March 31st, 2023 08:00

    Performed rtcrst, replaced cmos battery. Still no boot up with 8gb sticks. Put a 4GB stick in dimm1, 8gb in dimm2 (following logic from the chart in the manual), still nothing. This is a NK5PH. I have a 2TPVG coming. I’m not sure if that will make any difference.