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user_cd8759
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January 17th, 2026 13:12
Touch pad and mouse not working
Even after reinstalling drivers ...no response from either touchpad or mouse. System diagnostics reports the unit is working perfectly😳. I have followed the steps repeatedly and still no function restored. What to do now?
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
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Posted January 22nd, 2026 13:36
To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them. Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.
Jesse L (retired)