hunter29016,

Can you copy a document under the glass? B&W and color?

Make and model of your computer and operating system helpful. 32-bit or 64-bit?

Virus program and firewall amslo helpful.

Rick

Yes I am able to copy and scan under glass,B&W color.I am also able to run a test page from the printer but not my PC.I have 4 PC's that are all Dell PC's with windows 7 on two and windows vista on two PC's.All PC's have McAfee installed.

 hunter29016,

So you have a driver communication issue.

Drivers and installation instructions can be found at...

Dell 926 Photo All-In-One Printer owners thread (W7)

You'll need to run Delete Print Jobs on each computer to remove any stuck print jobs in the queue. With the computer disconnected from the problem computers, you'll need to download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Then since I do not know which makes and model of your computers and operating systems are, try reading...

Share Files and Printers between Windows 7 and XP

File and Print Sharing in Vista (Thanks to mombodog)

Sharing a printer through a wireless network

Allowing Printer past McAfee

1. Open the McAfee Security Center and then click on the ‘Internet and Network’

2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.

3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.

4. Then click on the ‘Advanced’ button which would have a new screen up.

5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.

6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’

7. Restart the computer

Rick