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cbbarrett

updated

14 years ago

C

cbbarrett

1 Message

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7347

May 21st, 2012 14:00

set up printer

I have a Dell 944 printer

my present lap top inspiron mini windows 7 starter  will not connect with my printer I get a message to install driver

HOW when i go to dell help no driver shows up

  • DELL-Ravi M

    105 Posts

    165

    1

    Posted May 21st, 2012 15:00

    Hi cbbarrett,

    Welcome to the community.

    This printer does not have the dedicated driver for Windows 7. You would either need to upgrade the printer that supports windows 7 or you can try the below link to download the generic driver:

    http://dell.to/Mce1Tx

    If the generic driver listed above gets installed, then your printer will work with limited functionality.

    Please let me know the findings.  Glad to help you.

    Ravi_Mohindroo

    Social Outreach Professional

    You can reach us at http://en.community.dell.com/

  • Mary G

    6 Operator

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    20095 Posts

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    Posted May 21st, 2012 15:00

    You have to search for it under Printers-- www.dell.com/.../19

  • PudgyOne

    11 Legend

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    30315 Posts

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    106638 Points

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    Posted May 21st, 2012 17:00

    cbbarrett,

     

    First run Delete Print Jobs to remove any stuck print job in the queue.

    Disconnect the printer.

    Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.

    Restart your computer. Make sure the printer is removed.
    Manual Printer Driver Removal

    Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista
    Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).

    Links to the patch/drivers can be found at...

    Dell 944 All-In-One Printer owners thread (W7)

     

    Remember virus programs and firewalls will block communications.

     

     

    Rick