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KrisztianK

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13 years ago

K

KrisztianK

10 Posts

0

14160

September 4th, 2013 08:00

Dell Music Stage Problem

Hello! I found a problem at Dell Music Stage.

If a song have multi genre (ex: Hip-Hop+Pop), why that song don.t go to Pop genre and to Hip-Hop genre?

Like in the picture? (that song in 2 library like in Windows Media Player?)

http://postimg.org/image/5cn5dfqi9/

The problem is in Dell Music Stage:

that song is not in Hip-Hop library and not in Pop library, I want like in Media Player that song in 2 place. (See the picture):

http://postimg.org/image/is5kp59m9/

Exist an update for this? Please make an update! Thank You!

 

  • 745

    0

    Posted September 4th, 2013 09:00

    Hi KrisztianK,

    The Dell Music stage has the basic music genre options available and you might wait for an update to happen.
    If you accept auto updates, you will receive a pop up reminder when updates are available; you can download the same and check.
    You may also uninstall and reinstall the software, to re-install please click on the link below.
    http://dell.to/178pQoK

    Alternatively click on the link below which has a video explanation on how to register on My Dell downloads in order to download Dell Stage, Dell Music.
    http://dell.to/1fzaUBN
     

    Reply us if any issues.

  • KrisztianK

    10 Posts

    745

    0

    Posted September 4th, 2013 23:00

    How to accept auto-updates?

  • 745

    0

    Posted September 5th, 2013 07:00

    Hi KrisztianK,

    Thank you for your response, if you’ve purchased a PC pre-loaded with Dell Stage, update alerts can be accessed through the Dell Support Center tile or via automatic alerts. In order to enable the auto updates, please install the Dell Support Center by clicking on the link below.
    http://dell.to/13iN36Z

    Additionally, click on the below links which has some Frequently Asked questions on Dell Stage and Dell Music stage.
    http://dell.to/19lDJ30
    http://dell.to/151F9jq

    Let us know if this helps.

  • KrisztianK

    10 Posts

    745

    0

    Posted September 6th, 2013 02:00

    I don't find The Support Center Tile, and I installed that.

  • 745

    0

    Posted September 8th, 2013 03:00

    Hi KrisztianK,

    Thank you for your response, after the installation of the Dell Support Center the tile comes automatically on your Desktop screen.
    Restart the computer and under control panel, programs please check if the Dell Support Center application is installed correctly.
    If not you might have to remove and re-install the same by clicking on the link below.
    http://dell.to/13iN36Z
     

    Please let us know if this helps.