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R730xd - IPMITool - Unknown FRU header version 0x00
Running a R730xd with latest iDRAC and BIOS updates.
When running IPMI tool with:
ipmitool -I lanplus -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru
I'm getting the following results:
FRU Device Description : Builtin FRU Device (ID 0)
Unknown FRU header version 0x00
FRU Device Description : PS1 (ID 1)
Board Mfg Date : Wed Sep 30 10:14:00 2015
Board Mfg : DELL
Board Product : PWR SPLY,1100W,RDNT,DELTA
Board Serial : CN1797259N1OKI
Board Part Number : 0PR21CA00
FRU Device Description : PS2 (ID 2)
Board Mfg Date : Tue Dec 2 12:39:00 2014
Board Mfg : DELL
Board Product : PWR SPLY,1100W,RDNT,DELTA
Board Serial : CN179724CC0S9B
Board Part Number : 0W12Y2A00
FRU Device Description : BP0 (ID 12)
Device not present (Timeout)
FRU Device Description : BP1 (ID 13)
Board Mfg Date : Tue Jun 9 19:05:00 2015
Board Mfg : DELL
Board Product : DRIVE BACKPLANE
Board Serial : CN7792156600B0
Board Part Number : 035GCMA00
FRU Device Description : BP2 (ID 14)
Device not present (Timeout)
FRU Device Description : BP3 (ID 15)
Device not present (Timeout)
FRU Device Description : NDC (ID 4)
Board Mfg Date : Tue Sep 29 12:00:00 2015
Board Mfg : DELL
Board Product : Intel(R) GbE 4P I350-t rNDC
Board Serial : MY1240259S00FJ
Board Part Number : 0R1XFCA00
FRU Device Description : PERC1 (ID 10)
Board Mfg Date : Thu Jun 11 06:16:00 2015
Board Mfg : DELL
Board Product : Dell Storage Cntlr. H730 -Mini
Board Serial : CN77921566009R
Board Part Number : 0KMCCDA01
FRU Device Description : NTB (ID 16)
Device not present (Timeout)
FRU Device Description : OEM fru (ID 17)Notice the first few lines:
FRU Device Description : Builtin FRU Device (ID 0)
Unknown FRU header version 0x00From other example outputs I've seen the first part should be similar to:
FRU Device Description : Builtin FRU Device (ID 0)
Board Mfg Date : Tue Jul 19 23:30:00 2016
Board Mfg : DELL
Board Product : PowerEdge R730xd
Board Serial : CN7792167I00LE
Board Part Number : 072T6DA01
Product Manufacturer : DELL
Product Name : PowerEdge R730xd
Product Version : 01
<Private data removed from public view. DELL-Admin>I've tried reseting the iDRAC (soft reset, keeping configuration) but that doesn't result in valid data coming back.
Any ideas on what to try next to get valid data?
(edited)
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Posted April 2nd, 2024 14:23
iDrac: 2.85.85.85
BIOS: 2.19.0
Yes, I tried a flea power drain and it didn't help.
This is the result of ipmitool -l lanplus.
I don't have a pre-Win 11 machine I can try ipmitool -I wmi (ipmitool doesn't work on Win11).
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Posted April 2nd, 2024 14:56
Hello,
Have you successfully run the command on this system in the past?
What do you get for the output of this command?
ipmitool delloem sysinfo
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Posted April 2nd, 2024 16:13
I can't say I have run that actual command but other ipmitool commands have worked and do work fine.
delloem sysinfo doesn't appear to be a valid command.
root@8796a0b935ae:/# ipmitool -I lanplus -H $IP -U user -P $password delloem sysinfo usage: delloem <command> [option...] commands: lcd mac lan setled powermonitor vFlash0
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Posted April 2nd, 2024 17:20
This KB article looks to be similar. Could you try and see what results you get?
Article Number: 000136514
The System Service Tag is Not Listed in Builtin FRU Device (ID 0)
DELL-Charles R
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Posted April 2nd, 2024 18:34
I've confirmed that service tag is in the BIOS. I've also reset the iDRAC and am missing the fru data.
Again, the "delloem sysinfo" command doesn't seem to exist.
(edited)
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Posted April 2nd, 2024 18:54
May be the version of IPMITools you are using.
We get this. It shows sysinfo should be there.
Try the IPMITool in the Dell iDRAC Tools for Microsoft Windows Server(R), v11.0.0.0
DELL-Charles R
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Posted April 2nd, 2024 19:16
So, that version shows as: ipmitool version 1.8.18.dell11.0.0
It doesn't work on Windows 11. When I run: ipmitool -I lanplus -H $IP -U user -P $password delloem sysinfo
I get no results. No output at all.
I have another version that shows: ipmitool version 1.8.18-dellemc_p001
and that version DOES provide the output but again, "delloem sysinfo" isn't a valid command.
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Posted April 2nd, 2024 19:29
Additional info.
I'm running versuib 1.8.18-11ubuntu2.1 on an Ubuntu box and it is also not showing the "delloem sysinfo" as a valid command.
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Posted April 2nd, 2024 20:48
Maybe try the Linux version:
Dell iDRAC Tools for Linux, v11.0.0.0
I see version 11 has this fix: -207346: Fixed the mc get sysinfo commands
DELL-Charles R
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Posted March 28th, 2024 20:43
Hello,
I may have to research this more.
Can you post your iDRAC and BIOS version?
Have you tried a flea power drain?
drain flea power (shut down, disconnect power cables and Network cables, hold in power button 20 seconds with cords removed). After flea power drain, system has to set for 3 minutes for DRAC to reset without any power plugged in, then plug in NIC and power but wait 2 minutes before power on to give DRAC time to initialize.
Have you tried wmi:
ipmitool -I wmi -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru
Instead of lanplus:
ipmitool -I lanplus -H $IDRAC_HOST -U $IDRAC_USERNAME -P $IDRAC_PASSWORD fru
DELL-Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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