The issue you are running into is likely due to not having a Business Account before generating the Access Key and PIN, as it is a prerequisite to have beforehand, as seen on the page here.
Would you confirm if you had a Business account created before you tried to generate the key and pin?
Let me know if this helps.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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Generating an application access key usually involves creating credentials that allow external systems to authenticate with the platform’s API. I’ve noticed that most setups require assigning the correct permissions to the key and securely storing it afterward. Making sure the key has only the necessary access helps avoid potential security issues later.
DELL-Chris H
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Posted March 12th, 2026 19:02
Joelnpaul,
The issue you are running into is likely due to not having a Business Account before generating the Access Key and PIN, as it is a prerequisite to have beforehand, as seen on the page here.
Would you confirm if you had a Business account created before you tried to generate the key and pin?
Let me know if this helps.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!