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pcrequest

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14 years ago

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pcrequest

39 Posts

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44169

December 27th, 2012 13:00

Blu ray drive code 10

Monday, I moved a BD drive from its original Dell Studio 540s to my Precision T5400.  It ran fine in the Studio.  Same OS (Win 7 U 64bit).  Other apps freeze if I insert a disc in it.  My Precision is freezing occasionally, so I checked device manager and I see a Error Code 10 device cannot start.

I've tried rebooting, removing from Device Manager, disabling, enabling.

The hardware ID in device properties perhaps suggest the current firmware (C102?).  I cannot find newer firmware.  Entering my Studio Service Tag in driver download at Dell support, does not show this drive (shows seven others).

IDE\CdRomHL-DT-ST_DVDRWBD_GBC-H20N_______________C102____
IDE\HL-DT-ST_DVDRWBD_GBC-H20N_______________C102____
IDE\CdRomHL-DT-ST_DVDRWBD_GBC-H20N_______________
HL-DT-ST_DVDRWBD_GBC-H20N_______________C102____
GenCdRom