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spliff_au

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17 years ago

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spliff_au

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March 14th, 2010 07:00

Symantec Installation Manager: License Problem

Hello.

According to the "Apply DMC License" video here:

http://dell.symantec.com/files/3/resources/videos/DMC_QS_Video/DMC_QS_Video.html

when you got to install the license, "Dell Solutions" should at least be listed.  However, when I installed both DMC 1.0 and 1.02, nothing is listed in the Apply/Update License window.  So I go and try install the license anyway at which point a dialog box pops up saying that there are no products installed for which to apply the license to.  I click on OK and the Symantec Instalaltion Manager says that the license is installed but it is not applied.  Furthermore, according to another DMC related document that I found buried on Dell's site somewhere, what should happen upon successful installation (and application) of the license is that the green bar in which is states that the license is a trial license with x amount of days left should disappear and an Edit button should appear in the upper righthand corner of the page and surprisingly, after I installed the license, even though there are apparently no products to apply it to, the green bar did indeed disappear and the edit button appeared.

So is this something to be concerened about or not (seems awfully screwy to me that the Apply/Update Manager reports that no products are installed).

Cheers.

 

 

 

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