Like the rest of you, we have been having trouble with our Venue 11 7130 i5 4300Y. So much so that my boss has transferred ownership to me. I have done a system restore and that fixed most of the issues. Things that had stopped working: Wlan (3G) Bluetooth Wake from sleep USB 3 NFC Screen freeze Unresponsive to touch The drivers all said everything was fine, Dell detect said all things were fine, but in device manager it couldn't even recognize the NFC and said all the others were not working. No updating, disabling, reinstalling worked, so I did a system restore. Now all except the wake from sleep is working, insensitivity to touch and momentary screen freezes. And weirdly, the Chrome browser seems unusable with touch, but ok with a mouse. It will go to sleep, but I only get haptic feedback that it has woke up, the screen stays blank. I have uninstalled the Microsoft updates mentioned elsewhere. No difference. We are suffering from a product that was released too soon. Dell is going to lose a lot of custom over this, I believe. I have had this one for over a month, so I am probably not going to be allowed to return it. I am about at the end of my tether with this thing, it just does not work. Very irritating. And I cannot get to email dell support, it keeps saying that I do not have this level of service, so I have been unable to contact by email to see if they will take it back. So the RTB seems worthless if I can't get them to authorize it in writing.