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marjeka

updated

9 years ago

M

marjeka

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3674

September 14th, 2017 05:00

Dell Latitude touchscreen stops working (Win 10 tablet)

My Latitude tablet screen becomes unresponsive sometimes after returning from sleep. I'm able to attach a mouse to use it but that is not how I intended to use it.

The problem seems to be with the I2C HID driver. I've tried the following:

* Disable/Reenable the driver

* Use the Dell web site to get updated drivers and bios

* Run the Windows 10 troubleshooter

Nothing has worked consistently although eventually it becomes usable again. I think I'm almost out of options and will have to return it. Any suggestions?