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RussFellows
1 Rookie
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4 Posts
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January 20th, 2020 10:00
Unity VSA Unable to create Community License
I have searched Google and this community portal. It appears that once again the Unity VSA licensing process is not working. This was an issue several times in the past as I have found.
The error is "There is an issue connecting to license server. Pleae try after sometime or contact the administrator."
I do have a login, although no active products under support contract. Clicking the page for the Community License, I am prompted to login. I login and then it prompts for the generated UUID during install. Entering that we then receive an error message (repeatedly) that the licensing server is not available. See below:
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Posted January 28th, 2025 16:57
Hello chaker.tatouh,
We are working on the license server currently and once it is back up then you will be able to get your license.
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Posted February 14th, 2025 19:42
Hello RyanYoung-vlab,
There is has not been any change to the license server. We are looking in to this to see how long till we can access the server for licenses.
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Posted March 21st, 2025 09:55
Hello Maher94,
The license server should be resolved April 1st,2025.
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Posted January 20th, 2020 16:00
Hi,
How long as it not been working? Have you tried another browser? I was able to generate a license in Chrome.
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Posted February 13th, 2020 14:00
I tried this again with another web browser, different system and OS. Same issues.
Your system seems to not like my login. I created a fake "Corporate" account that then seemed to work?
This REALLY shouldn't be so difficult.
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Posted February 27th, 2020 07:00
@DELL-Josh Cr wrote:
Hi,
How long as it not been working? Have you tried another browser? I was able to generate a license in Chrome.
Josh,
When you are doing this from the Dell corp network with a an employee login you get a different web page
You would need to test from an outside network with a non-corp/customer account
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Posted July 19th, 2020 09:00
Man, I Have the same issue and I have trying Chrome, IE, Firefox and different PC and the same result for 2 days.Can you please help me
Error MsgThere is an issue connecting to license server. Please try after sometime or contact the administrator.955
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Posted July 20th, 2020 15:00
Hi Sam,
I believe the issue was from Dell License server, I just try today and I was able to get the license,
Thank You.
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Posted January 28th, 2025 16:51
HI,
i have the same issue, do you have a solution for this issue ?
DELL-Sam L
Community Manager
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8058 Posts
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Posted July 20th, 2020 11:00
Hello OthmanAbuKarma1, I am seeing that the server looks to be online & functioning. If you are still having issues trying to access then you can open a case with support so that we can look into seeing why it is not working for you. Please let us know if you have any other questions.