UNSOLVED
Upgrade to version Unity-5.5.0.0.5.259
1- The health check failed because the current system has been configured to use TLS 1.0 or TLS 1.1 protocols that are no longer supported by Unity OE 5.5, set the TLS mode to TLS 1.2 or higher using UEMCLI /SYS /SECURITY, then try again.
2- Enable TLS 1.2 on Dell Unity:
2.1- Enable SSH session.
SYSTEM –> Service Tasks –> Enable SSH –> Execute
3- The password you provided cannot be authenticated. (Error Code:0x6400b8c)
No matter how hard I have tried to enter the password, it is impossible.
Reset from NMI button service password and admin password
How to reset the service/admin password on Unity (Hardware models)
Notes:
The Dell Unity series is designed such that the system administrator can reset both the service and admin passwords using the NMI button on the SP.After reset login on web interface, change service password and enable SSH
DELL-Sam L
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Posted April 10th, 2025 17:06
Hello rubendiaz
Which is your current OE on your unity system? Have you followed the steps that were listed in this KB for disabling TLS1.0 and 1.1? https://www.dell.com/support/kbdoc/en-us/000022527/dell-emc-unity-how-to-disable-tls-1-0-on-unity-array-user-correctable Have you tried to reboot the unity system and confirm that TLS1.0 &1.1 are disabled?