I've been redirected to here after advice by helpers from the Dell forum on the operating system and software.
I have Dimension 5150, running XP.
The boot up time has been getting longer overtime and was about 40 minutes a few days ago. Windows gets loaded up fairly quickly, all the desk top icons appear in a couple of mins, but then the hour glass appears and there is considerable "hard-disk-like" whirling noises that go on for a long time. Any attempt at launching a program during this period results in a painfully slow response. Once the long boot up delay is over, the programs can be run properly.
Following advice from the the other Dell forum, I've run three new programs with the following results:
Malwarebytes: Found and dealt with 3 instances of "Adware.MyWebSearch", and 2 instances of "PUM.Disabled.SecurityCentre"
SuperAntiSpyware:Found and dealt with about 400 advertising cookies
Temp File Cleaner: Freed up about 3GB of space.
This has made the boot-up faster, and it only takes ~ 20 mins now!
Also following advice, I experimented with unchecking some of the contents of the start-up menu. This definitely makes the boot up faster: down to about 2 mins if I uncheck most of the items (I did lose internet connection at one point, presumably because I'd unchecked the wrong item!). Some of these items are definitely not needed (e.g. there are several AOL items, despite the fact that I uninstalled the AOL software some time ago).
I'll be grateful for any advice.
I've copied the HJT log file below.
Noori
Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 12:39:45, on 19/01/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal
Once finished if MBAM found anything please click Show Results
Make sure EVERYTHING has a check in the box next to it and then click Remove Selected
Post the MBAM log results back to this thread
NOTE: If MBAM encounters a file that is hard to remove it will prompt for a delete on reboot, answer yes to this and once rebooted please run another scan and post that scan's log results along with the log results from before reboot which can be found under the LOGS tab of Malwarebytes.
I need to see some additional information about what is happening in your machine. Please perform the following scan:
Download DDS by sUBs from one of the following links. Save it to your desktop.
A small box will open, with an explanation about the tool.
When done, DDS will open two (2) logs 1. DDS.txt 2. Attach.txt
Save both reports to your desktop.
The instructions here ask you to attach the Attach.txt.
Instead of attaching, please copy/past both logs into your next reply.
Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE
Please COPY/PASTE the fresh MBAM log and BOTH DDS logs back for review,
Memory Processes Infected: (No malicious items detected)
Memory Modules Infected: (No malicious items detected)
Registry Keys Infected: (No malicious items detected)
Registry Values Infected: (No malicious items detected)
Registry Data Items Infected: (No malicious items detected)
Folders Infected: (No malicious items detected)
Files Infected: (No malicious items detected)
DDS (Ver_10-12-12.02) - NTFSx86 Run by Noori at 9:42:47.56 on 27/01/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.212 [GMT 0:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-12.02)
Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 20/04/2007 11:42:10 System Uptime: 27/01/2011 07:36:14 (2 hours ago)
Motherboard: Dell Inc. | | 0WG261 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 144 GiB total, 95.295 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1: 18/01/2011 13:26:46 - System Checkpoint RP2: 19/01/2011 12:36:55 - Installed HiJackThis RP3: 20/01/2011 12:51:14 - System Checkpoint RP4: 21/01/2011 13:13:11 - System Checkpoint RP5: 22/01/2011 14:05:58 - System Checkpoint RP6: 23/01/2011 14:53:24 - System Checkpoint RP7: 24/01/2011 15:50:18 - System Checkpoint RP8: 24/01/2011 19:18:44 - Installed Microsoft Office Basic Edition 2003 RP9: 25/01/2011 15:00:30 - Software Distribution Service 3.0 RP10: 25/01/2011 23:30:12 - Software Distribution Service 3.0 RP11: 26/01/2011 23:40:30 - System Checkpoint
==== Installed Programs ======================
32 Bit HP CIO Components Installer 7500_7600_7700_Help Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Photoshop 5.0 Limited Edition Adobe Reader 9.4.1 AirZip Plug-in for Internet Explorer Andrea VoiceCenter AOL Uninstaller (Choose which Products to Remove) Apple Application Support Apple Mobile Device Support Apple Software Update Art Explosion Greeting Card Factory ARTEuro ATI - Software Uninstall Utility ATI Catalyst Control Center ATI Control Panel ATI Display Driver AutoUpdate BBC iPlayer Desktop BBC iPlayer Download Manager Bonjour BPD_HPSU BPD_Scan BPDfax BPDSoftware BPDSoftware_Ini BT Broadband Desktop Help BT Email Configuration Tool BT Wireless Connection Manager BT Yahoo! Applications BufferChm Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common ccc-core-preinstall ccc-core-static ccc-utility CCC Help English Chinese Traditional Fonts Support For Adobe Reader 9 Compatibility Pack for the 2007 Office system Creative MediaSource CustomerResearchQFolder Dell CinePlayer Dell Driver Reset Tool Dell Support 3.1 Dell Support Center Dell System Restore Destinations DeviceManagementQFolder Digital Line Detect DivX Codec DivX Converter DivX Player DivX Web Player DocProc DocProcQFolder Epen CD 3.5 C ESPNMotion eSupportQFolder Extended Language Support Fonts Package Free Games Offer, Desktop Shortcut Free PDF to Word Doc Converter v1.1 GemMaster Mystic Google Chrome Google Earth Google Toolbar for Internet Explorer Google Update Helper High Definition Audio Driver Package - KB835221 HiJackThis Hotfix 2050 for SQL Server 2000 ENU (KB948110) Hotfix 2055 for SQL Server 2000 ENU (KB960082) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976002-v5) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Customer Participation Program 7.0 HP Imaging Device Functions 7.0 HP Officejet Pro All-In-One Series HP Photosmart Essential HP Product Assistant HP Solution Center 7.0 HP Update HPPhotoSmartExpress HPProductAssistant InstantShareDevicesMFC Intel(R) 537EP V9x DF PCI Modem Intel(R) PRO Network Connections Drivers Intel(R) PROSet for Wired Connections Internet Explorer Default Page iTunes J2SE Runtime Environment 5.0 Update 4 Java 2 Runtime Environment, SE v1.4.2_03 Java Auto Updater Java(TM) 6 Update 2 Java(TM) 6 Update 22 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 L7600 Learn2 Player (Uninstall Only) Malwarebytes' Anti-Malware MarketResearch MathType 6 McAfee SecurityCenter McAfee Virtual Technician MCU Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Encarta Encyclopedia Deluxe 2001 - WE Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office Basic Edition 2003 Microsoft Office Outlook 2003 with Business Contact Manager Update Microsoft Office Small Business Edition 2003 Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ) Microsoft User-Mode Driver Framework Feature Pack 1.0 Modem Event Monitor Modem Helper Modem On Hold MPM MSN MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyWay Search Assistant OCR Software by I.R.I.S 7.0 Otto PanoStandAlone PC Booster Pivot Stickfigure Animator ProductContext QuickTime RCT3 Soaked RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data S381 The Energetic Universe Scan scoris assessor Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shockwave Skins SM358 The Quantum World Smart PDF Converter 4.2.3.225 SMT359 Electromagnetism SolutionCenter Sonic Activation Module Sonic Advanced Decoder Sonic DLA Sonic Encoders Sonic Update Manager Sound Blaster Audigy ADVANCED MB Sound Blaster Audigy ADVANCED MB Product Registration Spelling Dictionaries Support For Adobe Reader 9 Status SUPERAntiSpyware T173 T356 Tesco Picture Suite Tiscali Internet Toolbox TrayApp Uniblue RegistryBooster Uniblue SystemTweaker Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB973874) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 Viewpoint Media Player Wanadoo Europe Installer WebCyberCoach 3.2 Dell WebFldrs XP WebReg Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live OneCare safety scanner Windows Media Format 11 runtime Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows Media Player 11 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 Yahoo! Software Update
==== Event Viewer Messages From Past Week ========
23/01/2011 13:18:08, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. . 23/01/2011 13:18:08, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.91_x-ww_decbdf0c\MFC80.DLL. Reference error message: The operation completed successfully. . 23/01/2011 13:18:08, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system. 23/01/2011 12:36:15, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "-Service" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE} 23/01/2011 12:35:27, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 23/01/2011 12:35:26, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect. 22/01/2011 08:01:42, error: ati2mtag [45062] - CRT invalid display type 21/01/2011 09:57:39, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.DebugCRT. Reference error message: The referenced assembly is not installed on your system. . 21/01/2011 09:57:39, error: SideBySide [59] - Generate Activation Context failed for c:\program files\real\realplayer\plugins\rmxrend.dll. Reference error message: The operation completed successfully. . 21/01/2011 09:57:39, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.DebugCRT could not be found and Last Error was The referenced assembly is not installed on your system. 21/01/2011 09:12:55, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect. 21/01/2011 09:12:55, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 21/01/2011 09:09:45, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect. 21/01/2011 09:09:45, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 21/01/2011 09:09:45, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A} 21/01/2011 09:03:53, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee VirusScan Announcer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Proxy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Personal Firewall Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Network Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Anti-Spam Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:46, error: Service Control Manager [7034] - The Yahoo! Updater service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:45, error: Service Control Manager [7034] - The MSSQL$MICROSOFTSMLBIZ service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:45, error: Service Control Manager [7034] - The MSCamSvc service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:44, error: Service Control Manager [7034] - The McciCMService service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The McAfee SiteAdvisor Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The KService service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:42, error: Service Control Manager [7034] - The Creative Service for CDROM Access service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:42, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:41, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:40, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:40, error: Service Control Manager [7034] - The AOL Connectivity Service service terminated unexpectedly. It has done this 1 time(s).
Please remove the following programs via "Add/Remove Programs" in Control panel. They are not malicious but your system will thank you for not having them installed. As a side note, it is never a good idea to run these so called registry cleaners as they are renowned for removing legitimate and critical registry keys and have been known to leave many a system unbootable.
Uniblue RegistryBooster Uniblue SystemTweaker Viewpoint Media Player
Then please reboot the system.
Then Please Disable all Anti-virus/Anti-Spyware/FireWall on your machine(instructions via links below)
Note: You will need to use Internet explorer for this scan
Turn off the real time scanner of any existing antivirus program while performing the online scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
Click Scan
Wait for the scan to finish
Use notepad to open the logfile located at C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic and also let me know how things are now.
Please post back the ESET report and a fresh set of DDS logs.
I uninstalled the 3 programs but I wasn't able to run the ESET scan: I got past accepting the T's & C's but then it froze ( I gave up after ~ 30 mins) and I didn't get to allowing the activex controls. I tried the scan a second time with the same result.
Also, after the reboot (following the uninstallation of the 3 programs) I got 2 new error messages as follows:
-A "white crross in a red circle" message about a "KService.exe Application Error" to do with an "instruction address" not finding a "memeory location"
-A "microsoft blue message" : "Delivery Manager Service has encountered a problem and needs to terminate"
For both of these there was a "debug" button which I opted for and there were no follow up messages.
I ran the dds a second time and the filed are copied below (just in case they're some use without the ESET scan).
Thank you for your continued help and I await further instructions.
DDS (Ver_10-12-12.02) - NTFSx86 Run by Noori at 22:23:32.32 on 27/01/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.128 [GMT 0:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-12.02)
Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 20/04/2007 11:42:10 System Uptime: 27/01/2011 14:47:31 (8 hours ago)
Motherboard: Dell Inc. | | 0WG261 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 144 GiB total, 95.317 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1: 18/01/2011 13:26:46 - System Checkpoint RP2: 19/01/2011 12:36:55 - Installed HiJackThis RP3: 20/01/2011 12:51:14 - System Checkpoint RP4: 21/01/2011 13:13:11 - System Checkpoint RP5: 22/01/2011 14:05:58 - System Checkpoint RP6: 23/01/2011 14:53:24 - System Checkpoint RP7: 24/01/2011 15:50:18 - System Checkpoint RP8: 24/01/2011 19:18:44 - Installed Microsoft Office Basic Edition 2003 RP9: 25/01/2011 15:00:30 - Software Distribution Service 3.0 RP10: 25/01/2011 23:30:12 - Software Distribution Service 3.0 RP11: 26/01/2011 23:40:30 - System Checkpoint
==== Installed Programs ======================
32 Bit HP CIO Components Installer 7500_7600_7700_Help Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Photoshop 5.0 Limited Edition Adobe Reader 9.4.1 AirZip Plug-in for Internet Explorer Andrea VoiceCenter AOL Uninstaller (Choose which Products to Remove) Apple Application Support Apple Mobile Device Support Apple Software Update Art Explosion Greeting Card Factory ARTEuro ATI - Software Uninstall Utility ATI Catalyst Control Center ATI Control Panel ATI Display Driver AutoUpdate BBC iPlayer Desktop BBC iPlayer Download Manager Bonjour BPD_HPSU BPD_Scan BPDfax BPDSoftware BPDSoftware_Ini BT Broadband Desktop Help BT Email Configuration Tool BT Wireless Connection Manager BT Yahoo! Applications BufferChm Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common ccc-core-preinstall ccc-core-static ccc-utility CCC Help English Chinese Traditional Fonts Support For Adobe Reader 9 Compatibility Pack for the 2007 Office system Creative MediaSource CustomerResearchQFolder Dell CinePlayer Dell Driver Reset Tool Dell Support 3.1 Dell Support Center Dell System Restore Destinations DeviceManagementQFolder Digital Line Detect DivX Codec DivX Converter DivX Player DivX Web Player DocProc DocProcQFolder Epen CD 3.5 C ESPNMotion eSupportQFolder Extended Language Support Fonts Package Free Games Offer, Desktop Shortcut Free PDF to Word Doc Converter v1.1 GemMaster Mystic Google Chrome Google Earth Google Toolbar for Internet Explorer Google Update Helper High Definition Audio Driver Package - KB835221 HiJackThis Hotfix 2050 for SQL Server 2000 ENU (KB948110) Hotfix 2055 for SQL Server 2000 ENU (KB960082) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976002-v5) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Customer Participation Program 7.0 HP Imaging Device Functions 7.0 HP Officejet Pro All-In-One Series HP Photosmart Essential HP Product Assistant HP Solution Center 7.0 HP Update HPPhotoSmartExpress HPProductAssistant InstantShareDevicesMFC Intel(R) 537EP V9x DF PCI Modem Intel(R) PRO Network Connections Drivers Intel(R) PROSet for Wired Connections Internet Explorer Default Page iTunes J2SE Runtime Environment 5.0 Update 4 Java 2 Runtime Environment, SE v1.4.2_03 Java Auto Updater Java(TM) 6 Update 2 Java(TM) 6 Update 22 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 L7600 Learn2 Player (Uninstall Only) Malwarebytes' Anti-Malware MarketResearch MathType 6 McAfee SecurityCenter McAfee Virtual Technician MCU Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Encarta Encyclopedia Deluxe 2001 - WE Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office Basic Edition 2003 Microsoft Office Outlook 2003 with Business Contact Manager Update Microsoft Office Small Business Edition 2003 Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ) Microsoft User-Mode Driver Framework Feature Pack 1.0 Modem Event Monitor Modem Helper Modem On Hold MPM MSN MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyWay Search Assistant OCR Software by I.R.I.S 7.0 Otto PanoStandAlone PC Booster Pivot Stickfigure Animator ProductContext QuickTime RCT3 Soaked RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data S381 The Energetic Universe Scan scoris assessor Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shockwave Skins SM358 The Quantum World Smart PDF Converter 4.2.3.225 SMT359 Electromagnetism SolutionCenter Sonic Activation Module Sonic Advanced Decoder Sonic DLA Sonic Encoders Sonic Update Manager Sound Blaster Audigy ADVANCED MB Sound Blaster Audigy ADVANCED MB Product Registration Spelling Dictionaries Support For Adobe Reader 9 Status SUPERAntiSpyware T173 T356 Tesco Picture Suite Tiscali Internet Toolbox TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB973874) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 Wanadoo Europe Installer WebCyberCoach 3.2 Dell WebFldrs XP WebReg Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live OneCare safety scanner Windows Media Format 11 runtime Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows Media Player 11 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 Yahoo! Software Update
==== Event Viewer Messages From Past Week ========
23/01/2011 13:18:08, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. . 23/01/2011 13:18:08, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.91_x-ww_decbdf0c\MFC80.DLL. Reference error message: The operation completed successfully. . 23/01/2011 13:18:08, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system. 23/01/2011 12:36:15, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "-Service" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE} 23/01/2011 12:35:27, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 23/01/2011 12:35:26, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect. 22/01/2011 08:01:42, error: ati2mtag [45062] - CRT invalid display type 21/01/2011 09:57:39, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.DebugCRT. Reference error message: The referenced assembly is not installed on your system. . 21/01/2011 09:57:39, error: SideBySide [59] - Generate Activation Context failed for c:\program files\real\realplayer\plugins\rmxrend.dll. Reference error message: The operation completed successfully. . 21/01/2011 09:57:39, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.DebugCRT could not be found and Last Error was The referenced assembly is not installed on your system. 21/01/2011 09:12:55, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect. 21/01/2011 09:12:55, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 21/01/2011 09:09:45, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect. 21/01/2011 09:09:45, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 21/01/2011 09:09:45, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A} 21/01/2011 09:03:53, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee VirusScan Announcer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Proxy Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Personal Firewall Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Network Agent service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:52, error: Service Control Manager [7031] - The McAfee Anti-Spam Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:46, error: Service Control Manager [7034] - The Yahoo! Updater service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:45, error: Service Control Manager [7034] - The MSSQL$MICROSOFTSMLBIZ service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:45, error: Service Control Manager [7034] - The MSCamSvc service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:44, error: Service Control Manager [7034] - The McciCMService service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The McAfee SiteAdvisor Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The KService service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:43, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:42, error: Service Control Manager [7034] - The Creative Service for CDROM Access service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:42, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:41, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 21/01/2011 09:03:40, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s). 21/01/2011 09:03:40, error: Service Control Manager [7034] - The AOL Connectivity Service service terminated unexpectedly. It has done this 1 time(s).
Download and scan withCCleaner 1. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option ORdownload the toolbar-free or Slim versions instead of the Standard Build. 2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours" 3. Then select the items you wish to clean up. In the Windows Tab:
Clean all entries in the "Internet Explorer" section except Cookies if you want to keep those.
Clean all the entries in the "Windows Explorer" section.
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose.
In the Applications Tab:
Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.
4. Click the "Run Cleaner" button. 5. A pop up box will appear advising this process will permanently delete files from your system. 6. Click "OK" and it will scan and clean your system. 7. Click "exit" when done.
Please Disable all Anti-virus/Anti-Spyware/FireWall on your machine(instructions via links below)
*Please perform this online scan: F-Secure Online Scanner Follow the directions in the F-Secure page for proper Installation. * You may receive an alert on the address bar at this point to install the ActiveX control. * Click on that alert and then click "Install ActiveX component". * Read the license agreement and click "Accept". * Click "Full System Scan" to download the scanning components and begin scan and cleaning. * When the scan completes, click the "I want to decide item by item" button. * For each item found, Select "Disinfect" and click "Next". * When done, click the "Show Report" button, then copy and paste the entire report into your next reply.
C:\DOCUMENTS AND SETTINGS\NOORI\LOCAL SETTINGS\TEMP\HSPERFDATA_NOORI\5200
C:\DOCUMENTS AND SETTINGS\NOORI\LOCAL SETTINGS\TEMP\HSPERFDATA_NOORI\5476
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\377F81B4AC07DEA62FFC18B6B1EC0514_24ADF822-76F7-4481-B30B-FF1B40F8687F
C:\DOCUMENTS AND SETTINGS\ALL USERS\APPLICATION DATA\MICROSOFT\CRYPTO\RSA\MACHINEKEYS\3AD391678A806EC4D691E83AAA393B6F_24ADF822-76F7-4481-B30B-FF1B40F8687F
Options
Scanning engines:
Scanning options:
Scan defined files: COM EXE SYS OV? BIN SCR DLL SHS HTM HTML HTT VBS JS INF VXD DO? XL? RTF CPL WIZ HTA PP? PWZ P?T MSO PIF . ACM ASP AX CNV CSC DRV INI MDB MPD MPP MPT OBD OBT OCX PCI TLB TSP WBK WBT WPC WSH VWP WML BOO HLP TD0 TT6 MSG ASD JSE VBE WSC CHM EML PRC SHB LNK WSF {* PDF ZL? XML XXX ANI AVB BAT CMD JOB LSP MAP MHT MIF PHP POT SWF WMF NWS TAR
F-Secure assumes no responsibility for material created or published by third parties that F-Secure World Wide Web pages have a link to. Unless you have clearly stated otherwise, by submitting material to any of our servers, for example by E-mail or via our F-Secure's CGI E-mail, you agree that the material you make available may be published in the F-Secure World Wide Pages or hard-copy publications. You will reach F-Secure public web site by clicking on underlined links. While doing this, your access will be logged to our private access statistics with your domain name. This information will not be given to any third party. You agree not to take action against us in relation to material that you submit. Unless you have clearly stated otherwise, by submitting material you warrant that F-Secure may incorporate any concepts described in it in the F-Secure products/publications without liability.
NOTE: If you are prompted that this files has already been submitted, please opt to "Re-Submit" the file.
Post Reports back to this thread
Note: you may need to show hidden files to locate the files requested:
Go to Start>Search and at the top select Tools>Folder Options Select the View tab Look for "Hidden files and folders" Select "Show hidden files and folders" Click on Apply. Next go to the side of the Search box and select All files and folders. Go down to More advanced options. Be sure the first three boxes are selected:
Search System folders
Search Hidden Files and folders
Search SubFolders
Remember to hide hidden files/folders by reversing the action when you have finished
Please copy/paste the Virus Total report back for review. No log will pop open, please just copy/paste directly from the web page.
Virustotal is a service that analyzes suspicious files and URLs and facilitates the quick detection of viruses, worms, trojans, and all kinds of malware detected by antivirus engines. More information...
0 VT Community user(s) with a total of 0 reputation credit(s) say(s) this sample is goodware. 0 VT Community user(s) with a total of 0 reputation credit(s) say(s) this sample is malware.
This file has never been reviewed by any VT Community member. Be the first one to comment on it!
VirusTotal Team
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ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.
The file that you submitted seems to be OK, lets try this:
Please re-run CCleaner, the settings that you entered the last time it was run will now be saved, just open the CCleaner and click the "Run Cleaner" button.
Then lets run a tool to disable some unneeded programs from starting when the system starts and see if it makes a difference to your speed problems,
On the web page click the Download button and save the S@E.exe file to your Desktop
Close all open Browsers and Double click the S@E desktop icon to start the tool
When the tool has opened click the Begin button
S@E will then analyze your system for unneeded startup programs
You will then be presented with a series of questions
Please read these carefully and check the appropriate box (Yes/No/I Don't Know) and click Next
Answer each question until you are presented with the review box listing each question that was asked and the answer you gave
Please review your answers and click the Confirm
If you made a mistake or are not happy with the answers you gave, click the Cancel button and start again
After clicking confirm, please click the View Logfile button and save the log to your desktop
Then please reboot the system
NOTE: If after running startup@Ease you feel as if you have made a mistake, please open the tool and click the "Restore Backups" button, this will re-enable all of the programs you disabled at startup on the next reboot.
Please post the Startups@Ease log back to me for review
Also, please post a fresh set of DDS log and give a status report on how the system is running.
The boot up time has become shorter : it takes about 14 minutes to load up an internet page from switch on ( it was about 20 mins when we started this).
I was hoping that I'd get the option of removing the "AOL program" from the start up list (as I though I'd uninstalled it some time ago) but unfortunately it didn't come up in the list of questions!
The S@E file and the two dds ones are copied below:
Startups@Ease - version 1.0 Log generated on: 30/01/2011 21:06:59
========= Consented Removals ========= hkcu: "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" hkcu: "MSMSGS"=""C:\Program Files\Messenger\msmsgs.exe" /background" hklm32: "LifeCam"=""C:\Program Files\Microsoft LifeCam\LifeExp.exe"" hklm32: "VX3000"="C:\WINDOWS\vVX3000.exe" hklm32: "SunJavaUpdateSched"=""C:\Program Files\Common Files\Java\Java Update\jusched.exe"" hklm32: "ehTray"="C:\WINDOWS\ehome\ehtray.exe" hklm32: "DLA"="C:\WINDOWS\system32\dla\tfswctrl.exe" hklm32: "SigmatelSysTrayApp"="stsystra.exe" hklm32: "ISUSPM Startup"=""C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup" hklm32: "ISUSScheduler"=""C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start" hklm32: "IntelMeM"="C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe" hklm32: "DMXLauncher"="C:\Program Files\Dell\Media Experience\DMXLauncher.exe" hklm32: "StartCCC"="C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" hklm32: "QuickTime Task"=""C:\Program Files\QuickTime\QTTask.exe" -atboottime" hklm32: "ATIPTA"=""C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"" Global Startup: Digital Line Detect.lnk Global Startup: HP Digital Imaging Monitor.lnk Global Startup: Service Manager.lnk
DDS (Ver_10-12-12.02) - NTFSx86 Run by Noori at 21:35:37.32 on 30/01/2011 Internet Explorer: 8.0.6001.18702 Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.510.82 [GMT 0:00]
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_10-12-12.02)
Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 20/04/2007 11:42:10 System Uptime: 30/01/2011 21:23:21 (0 hours ago)
Motherboard: Dell Inc. | | 0WG261 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 144 GiB total, 96.029 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable
==== Disabled Device Manager Items =============
==== System Restore Points ===================
RP1: 18/01/2011 13:26:46 - System Checkpoint RP2: 19/01/2011 12:36:55 - Installed HiJackThis RP3: 20/01/2011 12:51:14 - System Checkpoint RP4: 21/01/2011 13:13:11 - System Checkpoint RP5: 22/01/2011 14:05:58 - System Checkpoint RP6: 23/01/2011 14:53:24 - System Checkpoint RP7: 24/01/2011 15:50:18 - System Checkpoint RP8: 24/01/2011 19:18:44 - Installed Microsoft Office Basic Edition 2003 RP9: 25/01/2011 15:00:30 - Software Distribution Service 3.0 RP10: 25/01/2011 23:30:12 - Software Distribution Service 3.0 RP11: 26/01/2011 23:40:30 - System Checkpoint RP12: 28/01/2011 15:29:17 - System Checkpoint RP13: 29/01/2011 16:22:26 - System Checkpoint RP14: 30/01/2011 17:13:04 - System Checkpoint
==== Installed Programs ======================
32 Bit HP CIO Components Installer 7500_7600_7700_Help Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Photoshop 5.0 Limited Edition Adobe Reader 9.4.1 AirZip Plug-in for Internet Explorer Andrea VoiceCenter AOL Uninstaller (Choose which Products to Remove) Apple Application Support Apple Mobile Device Support Apple Software Update Art Explosion Greeting Card Factory ARTEuro ATI - Software Uninstall Utility ATI Catalyst Control Center ATI Control Panel ATI Display Driver AutoUpdate BBC iPlayer Desktop BBC iPlayer Download Manager Bonjour BPD_HPSU BPD_Scan BPDfax BPDSoftware BPDSoftware_Ini BT Broadband Desktop Help BT Email Configuration Tool BT Wireless Connection Manager BT Yahoo! Applications BufferChm Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common ccc-core-preinstall ccc-core-static ccc-utility CCC Help English CCleaner Chinese Traditional Fonts Support For Adobe Reader 9 Compatibility Pack for the 2007 Office system Creative MediaSource CustomerResearchQFolder Dell CinePlayer Dell Driver Reset Tool Dell Support 3.1 Dell Support Center Dell System Restore Destinations DeviceManagementQFolder Digital Line Detect DivX Codec DivX Converter DivX Player DivX Web Player DocProc DocProcQFolder Epen CD 3.5 C ESPNMotion eSupportQFolder Extended Language Support Fonts Package Free Games Offer, Desktop Shortcut Free PDF to Word Doc Converter v1.1 GemMaster Mystic Google Chrome Google Earth Google Toolbar for Internet Explorer Google Update Helper High Definition Audio Driver Package - KB835221 HiJackThis Hotfix 2050 for SQL Server 2000 ENU (KB948110) Hotfix 2055 for SQL Server 2000 ENU (KB960082) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976002-v5) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Customer Participation Program 7.0 HP Imaging Device Functions 7.0 HP Officejet Pro All-In-One Series HP Photosmart Essential HP Product Assistant HP Solution Center 7.0 HP Update HPPhotoSmartExpress HPProductAssistant InstantShareDevicesMFC Intel(R) 537EP V9x DF PCI Modem Intel(R) PRO Network Connections Drivers Intel(R) PROSet for Wired Connections Internet Explorer Default Page iTunes J2SE Runtime Environment 5.0 Update 4 Java 2 Runtime Environment, SE v1.4.2_03 Java Auto Updater Java(TM) 6 Update 2 Java(TM) 6 Update 22 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 L7600 Learn2 Player (Uninstall Only) Malwarebytes' Anti-Malware MarketResearch MathType 6 McAfee SecurityCenter McAfee Virtual Technician MCU Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Encarta Encyclopedia Deluxe 2001 - WE Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office Basic Edition 2003 Microsoft Office Outlook 2003 with Business Contact Manager Update Microsoft Office Small Business Edition 2003 Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ) Microsoft User-Mode Driver Framework Feature Pack 1.0 Modem Event Monitor Modem Helper Modem On Hold MPM MSN MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyWay Search Assistant OCR Software by I.R.I.S 7.0 Otto PanoStandAlone PC Booster Pivot Stickfigure Animator ProductContext QuickTime RCT3 Soaked RealNetworks - Microsoft Visual C++ 2008 Runtime RealPlayer RealUpgrade 1.1 Roxio MyDVD LE Roxio RecordNow Audio Roxio RecordNow Copy Roxio RecordNow Data S381 The Energetic Universe Scan scoris assessor Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 10 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Shockwave Skins SM358 The Quantum World Smart PDF Converter 4.2.3.225 SMT359 Electromagnetism SolutionCenter Sonic Activation Module Sonic Advanced Decoder Sonic DLA Sonic Encoders Sonic Update Manager Sound Blaster Audigy ADVANCED MB Sound Blaster Audigy ADVANCED MB Product Registration Spelling Dictionaries Support For Adobe Reader 9 Status SUPERAntiSpyware T173 T356 Tesco Picture Suite Tiscali Internet Toolbox TrayApp Unload Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB973874) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 Wanadoo Europe Installer WebCyberCoach 3.2 Dell WebFldrs XP WebReg Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live OneCare safety scanner Windows Media Format 11 runtime Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows Media Player 11 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 Yahoo! Software Update
==== Event Viewer Messages From Past Week ========
30/01/2011 21:25:40, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect. 30/01/2011 21:25:40, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 30/01/2011 12:14:05, error: Service Control Manager [7000] - The HTTP SSL service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 30/01/2011 12:14:04, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the HTTP SSL service to connect. 30/01/2011 12:11:29, error: Service Control Manager [7000] - The COM+ System Application service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 30/01/2011 12:11:29, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service COMSysApp with arguments "" in order to run the server: {ECABAFBC-7F19-11D2-978E-0000F8757E2A} 30/01/2011 12:11:25, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the COM+ System Application service to connect. 28/01/2011 10:56:32, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC90.DebugCRT. Reference error message: The referenced assembly is not installed on your system. . 28/01/2011 10:56:32, error: SideBySide [59] - Generate Activation Context failed for c:\program files\real\realplayer\plugins\rmxrend.dll. Reference error message: The operation completed successfully. . 28/01/2011 10:56:32, error: SideBySide [32] - Dependent Assembly Microsoft.VC90.DebugCRT could not be found and Last Error was The referenced assembly is not installed on your system. 27/01/2011 14:58:07, error: Service Control Manager [7034] - The KService service terminated unexpectedly. It has done this 1 time(s). 25/01/2011 07:38:34, error: ati2mtag [45062] - CRT invalid display type 23/01/2011 13:37:14, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.VC80.MFCLOC. Reference error message: The referenced assembly is not installed on your system. . 23/01/2011 13:37:14, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.91_x-ww_decbdf0c\MFC80.DLL. Reference error message: The operation completed successfully. . 23/01/2011 13:37:14, error: SideBySide [32] - Dependent Assembly Microsoft.VC80.MFCLOC could not be found and Last Error was The referenced assembly is not installed on your system. 23/01/2011 12:36:15, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPod Service with arguments "-Service" in order to run the server: {063D34A4-BF84-4B8D-B699-E8CA06504DDE} 23/01/2011 12:35:27, error: Service Control Manager [7000] - The iPod Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 23/01/2011 12:35:26, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPod Service service to connect.
kevin27_b3d29f
2 Intern
•
1547 Posts
579
0
Posted January 26th, 2011 05:00
Hi noori,
NOTE: If MBAM encounters a file that is hard to remove it will prompt for a delete on reboot, answer yes to this and once rebooted please run another scan and post that scan's log results along with the log results from before reboot which can be found under the LOGS tab of Malwarebytes.
I need to see some additional information about what is happening in your machine.
Please perform the following scan:
1. DDS.txt
2. Attach.txt
Please note: You may have to disable any script protection running if the scan fails to run.
After downloading the tool, disconnect from the internet and disable all antivirus protection.
Run the scan, enable your A/V and reconnect to the internet.
Information on A/V control HERE
Please COPY/PASTE the fresh MBAM log and BOTH DDS logs back for review,
Thanks