‎*.chm virus | DELL Technologies

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cowlegs

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22 years ago

cowlegs

6 Posts

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6248

November 9th, 2004 12:00

*.chm virus

I have inadvertently downloaded two files that Norton AV 2005 cannot delete or quarantine:

R4QBOIDG\2[1].chm

DZ1VYDNK\2[1].chm

they are both in windows/temp internet files/contentIE5

they are trying to install a plugin

Any suggestions as to how I can neutralize these

Thank you

P
pskelley
933 Posts
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Posted November 9th, 2004 14:00

Humm...Really surprised that Norton (properly updated) can't remove them? These files appear to be in your "temp internet files" have you tried deleting them? Try that, then run a couple of these free online scans to see if they are gone:

http://housecall.trendmicro.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.bitdefender.com/scan/license.php
http://www.kaspersky.com/scanforvirus.html
http://www.ravantivirus.com/scan/

Toss in a trojan scan: http://www.windowsecurity.com/trojanscan/

I also suggest you post a HijackThis log for us to look at for safety:

http://www.netstar.me.uk/hjt/hjt.html

http://www.cybertechhelp.com/html/tutorials/hijackthis.html

Use the Reply key to stay in this same thread.

Thanks...pskelley

Dell Responder
MS
Midnight Star
4791 Posts
292
0
Posted November 9th, 2004 14:00
cowlegs,

Download and run HiJackThis; version 1.98.2. Click "Scan", then "Save log". When Notepad comes up, "Edit/Select all", then right-click on the selected text. Click "Reply" to this message, then post the log back. Don't try and fix anything just yet, as alot of what it reports is 'good'.

Get HiJackThis here: http://www.majorgeeks.com/download.php?det=3155

Mike.