UNSOLVED

mcspeak

updated

18 years ago

M

mcspeak

2 Posts

0

594

May 26th, 2008 18:00

Please Help - follow-up malware check

Malwarebytes' Anti-Malware 1.12
Database version: 788

Scan type: Quick Scan
Objects scanned: 43263
Time elapsed: 14 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 11
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\dnscache.dnscacheobj (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\dnscache.dnscacheobj.1 (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{376892ae-1825-4e5f-9f85-23f9640051cc} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{376892ae-1825-4e5f-9f85-23f9640051cc} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\MediaHoldings (Adware.PlayMP3Z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatemail2 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatemail2.1 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatemailbundle2 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatemailbundle2.1 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatmailman2 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\chilkatmail2.chilkatmailman2.1 (Rogue.AntiSpamBoy) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

 Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:30:07 PM, on 5/26/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Intel\IntelDH\CCU\CCU_Engine.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\XPSMiniViewGadget\XPSMiniViewGadget.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PccVScan.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9e.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myspace.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exe
O4 - HKLM\..\Run: [Bluetooth HCI Monitor] RunDll32 HCIMNTR.DLL,RunCheckHCIMode
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [NMSSupport] "C:\Program Files\Common Files\Intel\IntelDH\NMS\Support\IntelHCTAgent.exe" /startup
O4 - HKLM\..\Run: [CCUTRAYICON] "C:\Program Files\Intel\IntelDH\CCU\CCU_TrayIcon.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 14\pccguide.exe"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [DellAutomatedPCTuneUp] "C:\Program Files\DellAutomatedPCTuneUp\PTAgnt.exe" /startup
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-2483783160-2207576059-3334070314-1000\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'IUSR_NMPR')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\PrintMaster\PMREMIND.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.1901censusonline.com
O15 - Trusted Zone: http://*.ancestry.co.uk
O15 - Trusted Zone: http://*.ancestry.com
O15 - Trusted Zone: http://*.ancestrylibrary.com
O15 - Trusted Zone: http://*.az.gov
O15 - Trusted Zone: http://*.blm.gov
O15 - Trusted Zone: http://*.byui.edu
O15 - Trusted Zone: http://*.collectionscanada.ca
O15 - Trusted Zone: http://*.colorado.gov
O15 - Trusted Zone: http://*.cyberdriveillinois.com
O15 - Trusted Zone: http://*.de.us
O15 - Trusted Zone: http://*.ellisisland.org
O15 - Trusted Zone: http://*.familyhistoryonline.net
O15 - Trusted Zone: http://*.familysearch.org
O15 - Trusted Zone: http://*.findmypast.com
O15 - Trusted Zone: http://*.footnote.com
O15 - Trusted Zone: http://*.gc.ca
O15 - Trusted Zone: http://*.genealogy.com
O15 - Trusted Zone: http://*.genealogybank.com
O15 - Trusted Zone: http://searches.gensmarts.com
O15 - Trusted Zone: http://*.gov.uk
O15 - Trusted Zone: http://*.heritagequestonline.com
O15 - Trusted Zone: http://*.heritagetrailpress.com
O15 - Trusted Zone: http://*.in.us
O15 - Trusted Zone: http://*.kshs.org
O15 - Trusted Zone: http://*.mnhs.org
O15 - Trusted Zone: http://*.netsource-one.net
O15 - Trusted Zone: http://*.newenglandancestors.org
O15 - Trusted Zone: http://*.newspaperarchive.com
O15 - Trusted Zone: http://*.nps.gov
O15 - Trusted Zone: http://*.ut.us
O15 - Trusted Zone: http://*.worldvitalrecords.com
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_activex/en-US/TSEasyInstallX.CAB
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor V6 (AdobeActiveFileMonitor6.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsFileAgent.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\Windows\system32\CTsvcCDA.exe
O23 - Service: DellAMBrokerService - Unknown owner - C:\Program Files\DellAutomatedPCTuneUp\brkrsvc.exe
O23 - Service: Intel(R) DHTrace Controller (DHTRACE) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\bin\DHTraceController.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: Intel(R) NMSCore (NMSCore) - Intel(R) Corporation - C:\Program Files\Common Files\Intel\IntelDH\NMS\NMSCore\NMSCore.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Intel(R) Quality Manager (QualityManager) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\qualitymanager.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 14624 bytes

 

  • Bugbatter

    4 Apprentice

    20487 Posts

    207

    0

    Posted May 26th, 2008 19:00

    Welcome to DCF. :)

    It looks as if MBAM did a good job. Are the malware symptoms gone?

    I suggest that you remove those sites that you have added to Trusted Zones, however. There is no need for anything to be in there. If any of them get hacked, you have left the door open for your computer to access the malware.

    It might be good to run DiskCleanup in each user's profile.

    1. Open Disk Cleanup by clicking the Start button Picture of the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking Disk Cleanup.
    2. In the Disk Cleanup Options dialog box, choose whether you want to clean up your own files only or all of the files on the computer. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    3. If the Disk Cleanup: Drive Selection dialog box appears, select the hard disk drive that you want to clean up, and then click OK.
    4. Click the Disk Cleanup tab.
    * Please make sure only the following are checked:
    -- Downloaded Program Files
    -- Temporary Internet Files
    -- Recycle Bin
    -- Temporary Files
    5. When you finish selecting the files you want to delete, click OK, and then click Delete files to confirm the operation. Disk Cleanup proceeds to remove all unnecessary files from your computer.

    Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. It is possible that you may be running Java code in your applications that absolutely require a specific version of the JRE to run. Please follow these steps to remove older version Java components and update.

    Updating Java:

    • Download the latest version of Java Runtime Environment (JRE) 6.
    • Scroll down to where it says "Java Runtime Environment (JRE) 6u6 allows end-users to run Java applications".
    • Click the "Download" button to the right.
    • Check the box that says: "Accept License Agreement".
    • The page will refresh.
    • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
    • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button.
    • Repeat as many times as necessary to remove each of the Java versions.

    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u6-windows-i586-p.exe to install the newest version.

    Official JAVA Installation Instructions if needed.


    Please post a fresh HijackThis log and let me know how things are running after all that. If all is well, we'll flush your System Restore.
  • mcspeak

    2 Posts

    207

    0

    Posted May 26th, 2008 19:00

    Thank you for your help. I hope this fixes the probelms I've been having. I've had to change my password with my isp twicce now, and i still can't get my accounts back on several sites that I was a memeber of. They took my password on Pogo, which is a pay site, and I can't get that fixed either. I just hope they haven't gotten into my bank acounts or work email.
  • Bugbatter

    4 Apprentice

    20487 Posts

    207

    0

    Posted May 26th, 2008 21:00

    If you had passwords stolen, that machine may have been so compromised that it might make sense to reformat. Especially if you do online banking, for your peace of mind, you may want to consider a reformat.


    Here are some informative links to use to help you make a decision:

    Danger: Remote Access Trojans

    Consumers � Identity Theft

    When should I re-format? How should I reinstall?

    How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

    Rootkits: The Obscure Hacker Attack

    Help: I Got Hacked. Now What Do I Do?

    Help: I Got Hacked. Now What Do I Do? Part II

    Microsoft Says Recovery from Malware Becoming Impossible