rottenn

updated

2 years ago

R

rottenn

1 Rookie

•

7 Posts

0

4831

July 28th, 2021 01:00

5402 2nd SSD

  • Hello, I have a 40wh battery in my vostro 5402, can I fit SSD in second M.2 port? If not, is it just because the speaker takes too much space, or is there software/hardware issue with motherboard that is preventing me from doing so?
  • Pls also make your answer in public forum reply so that anyone coming from Google doesn't have to go through your non functioning forum registration(no activation mail after 1 hour, i got through with password reset)
  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    3876

    1

    Posted July 30th, 2021 07:00

    rottenn,

     

    I spoke to a level 2 engineer.  He  says you can use it for optane memory but, we have not tested other SSDs here on this slot for 40Wh battery.

     

    Dell-Jesse L

     

     

    Jesse L (retired)

  • DELL-Cares

    Moderator

    •

    27827 Posts

    •

    697 Points

    2548

    0

    Posted July 28th, 2021 19:00

    We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    2524

    0

    Posted July 30th, 2021 05:00

    rottenn,

     

    Your computer supports one of the following configurations:
    • M.2 drive x1
    • M.2 drive x2
    The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2 drive is the primary drive.

    The primary drive of your computer varies with the storage configuration. For computers with two M.2 drives, the SSD-1 M.2 drive is the primary drive.

    NOTE: 
    Vostro 5402 supports the following storage configurations:
    • M.2 slot one: One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280).
    • M.2 slot two: One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with solid state storage.
    Storage type Interface type Capacity

    M.2 2230 solid-state drive

    Gen 3 PCIe x4 NVMe

    128 GB, 256 GB, 512 GB

    M.2 2280 solid-state drive

    Gen 3 PCIe x4 NVMe

    256 GB, 512 GB, 1 TB, 2 TB

    M.2 2280, PCIe QLC NVMe, solid-state drive

    Gen 3 PCIe x4 NVMe

    512 GB

    M.2 2280, PCIe NVMe, Intel Optane Storage

    Gen 3 PCIe x4 NVMe

    512 GB

     

    Jesse L (retired)

  • rottenn

    1 Rookie

    •

    7 Posts

    2522

    0

    Posted July 30th, 2021 05:00

    Manual also states that:

    NOTE: If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage.

    So can just buy M.2 2280, PCIe NVMe, Intel Optane Storage and install it?

  • rottenn

    1 Rookie

    •

    7 Posts

    2674

    0

    Posted July 30th, 2021 05:00

    So i assume it is either of these:

    https://www.intel.com/content/www/us/en/products/details/memory-storage/optane-memory/optane-memory-h10-solid-state-storage.html

    Since there is no picture, i don't how will it fit in the slot, there is speaker in the space right under it, can you look into manual?

    https://cdn.cnetcontent.com/syndication/mediaserverredirect/98646be2ec5dfcbe3cfff6b6271d88d0/original.pdf

     

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    2522

    0

    Posted July 30th, 2021 05:00

    rottenn,

     

    Yes,  you be be able to install it in the system.

     

    Dell-Jesse L

     

    Jesse L (retired)

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    2664

    0

    Posted July 30th, 2021 06:00

    rottenn,

     

    It is the configuration you ordered.  You have a 40wh battery so the manual states  If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot
    one. M.2 slot two is only available if you have ordered an Intel Optane storage. So,  yes the speaker takes too much space in the configuration that you purchased.

     

     

     

    Jesse L (retired)

  • rottenn

    1 Rookie

    •

    7 Posts

    2663

    0

    Posted July 30th, 2021 06:00

    Hmmm, this is getting nowhere. Smaller SSD would fit(for example the one I have in slot 1). Is it possible to get more information, or do I really need to get SSD and install it to really know for sure?

  • rottenn

    1 Rookie

    •

    7 Posts

    2664

    0

    Posted July 30th, 2021 06:00

    After confirming it is possible here, You replied in PM that it is probably not possible using same note from manual I wrote earlier. So lets stick to original question:

    If not, is it just because the speaker takes too much space, or is there software/hardware issue with motherboard that is preventing me from doing so?

  • Jesse L (retired)

    10 Wizard

    •

    17898 Posts

    •

    69016 Points

    2660

    0

    Posted July 30th, 2021 07:00

    rottenn,

     

      NOTE: If you have ordered a 3-cell (40 Wh) battery configuration, your computer can only support one SSD in M.2 slot one. M.2 slot two is only available if you have ordered an Intel Optane storage.
      NOTE: If you have ordered a 4-cell (53 Wh) battery configuration, your computer may support a 2230 solid-state drive or a 2280 solid-state drive or an Intel Optane storage in M.2 slot two.
      NOTE:  If there is only one solid-state drive in the configuration you ordered, you can install another solid-state drive in the other M.2 slot. However, you may need a solid-state drive bracket (sold separately) to install the additional solid-state drive.
    ​
    The system will have only one M.2 slot if it is shipped with a 40Wh battery... The only expection to have 2 slots is to have a factory shipped Intel optane card..
    It's just one SSD as it is not shipped with optane card or a 53Whr battery
    the third point is continuation of the second one..

     

    Jesse L (retired)