Solved!
Go to Solution[Help] Power Manager Dell Votro 3400
Hi!
I have a Dell Votrol 3400 laptop, I bought it a few months ago, initially in my MyDell app there was a link to the Power Manager, and I set the battery charge to the lowest 50% and stopped charged at 90%, and it worked fine, recently, when the computer updated Windows and BIOS by itself, now MyDell has no link to Power Manager anymore, and I have to open Power Manager through search, in settings set still save 50%/90% and it didn't work, when my laptop always fully charged at 100%, there's no entry in my BIOS for Power Manager either. I have uninstalled MyDell and Power Manager and reinstalled it through the Window Store, but it still won't link and it can't stop charging as set. What do I do now? Sorry English is not my primary language. Thanks very much!
DELL-Cares
Moderator
•
27815 Posts
•
652 Points
507
0
Posted September 20th, 2021 04:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
RoryRita
2 Posts
501
0
Posted September 20th, 2021 06:00
Sorry for the delay, I have already replied to the message, thank you very much for responding to me!
Update September 27, 2021 = I restored Windows to the state it was in when I bought this laptop and I tried charging it and it's amazing it stopped at 90%, it no longer has 100% charge error!