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shelquis

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9 years ago

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shelquis

2 Intern

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219 Posts

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May 13th, 2017 10:00

Amber Powerlight, Black Screen

I have a Dell Inspiron 20 - 3052. It turned off overnight, and the powerlight is amber, instead of the normal white. I can turn it off, but trying to start again gives the same amber light. There's no apparent attempt to load windows, or anything. Yesterday, I got an alert from Dell that a BIOS update was available. I clicked on "Not Now" and forgot about it. After I went to bed, my wife was on the computer. When she finished, she says an update wanted to run, so she clicked OK, left the computer on and went to bed. I'm guessing that it was the same Dell BIOS update that I had declined earlier, since I had recently run all the MS Updates from 5/9.

Question: Would a corrupted BIOS update give me the behavior I'm seeing? If so, how do I fix the BIOS when I can't get the computer to do anything. If not, who's got another guess at what my problem may be and how to fix it.