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amy m williams
2 Posts
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1394
January 5th, 2006 02:00
blue screen
I'm blue screening within 10-30 minutes of startup and it started happening within a few days of installing iTunes & Quicktime for my iPod. But I think the 1st blue-screen happened after I installed the newest update for iTunes 2 days ago (6.0 maybe?) I can't believe my computer has stayed up long enough to write this... help somebody!
Some of the stuff on my blue screen says:
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Disable or remove new hardware/software
Disable BIOS memory options such as caching or shadowing
Restart in safe mode with F8 - advance startup (I can't get this to work)
Tech info: STOP: ox000000D1 (0x00000014,0x00000002,0x00000000,0xF9A890FB)
IdeChnDr.sys - address F9A89OF8 base at F9A86000 datestamp 3bd89c65
- amy,
Try this Dell KB article first; ignore the part on Roxio, happens with iTunes too.
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1065889&c=us&l=en&s=dhs&cs=19
If the above doesn`t help, Do not remove "Intel Application Accelerator", then try the advice on Chipset drivers.
"X-Rogue- Trusted Agent of Hogwarts School of Witchcraft and Wizardry, Merlin 3rd Class, Vice Chief Witch of the Wizengamot; Auror 1st Class, Member of the Order of the Phoenix."
"It is the Unknown we fear when we look upon death and darkness, nothing more." -- Albus Dumbledore
For the newbies ~ www.djdenham.com/etiquette.htmMessage Edited by X-Rogue on 01-05-2006 08:46 AM
device manager
101 Posts
176
0
Posted January 5th, 2006 08:00