UNSOLVED

sweetie2013

updated

14 years ago

S

sweetie2013

1 Message

0

3389

February 7th, 2013 13:00

can't log onto windows

my friend gave me a dell inspiron mini 1012 but forgot to give me the password to log on so brought a flash drive and i don't know how to copy it to the flash drive or how to reset the password for windows can someone please help 

  • DELL-Appu S

    6 Operator

    •

    3079 Posts

    188

    0

    Posted February 7th, 2013 14:00

    Hi Sweetie2013,

    You may try the steps mentioned in this article http://dell.to/XY2NoF 
    Choose 'Click here to change the Operating System' if you are using a different operating system.

    If the above steps do not work, you may perform PC Restore, which means taking the computer back to factory defaults. Here is the link http://dell.to/VpM12n
    Note: This step leads to complete data loss including pictures, music files, videos, documents and software's. 

    Hope this helps.