I have a 2 month old Dimension and after logging in as a user the CPU usage pegs out at 100%. I have looked at Task Manager and see that iexplorer seems to be using 97-98%.
Also have Norton AV, and personal firewall plus Aluria spyware.
The machine is still under the 90 day warranty........is this something Dell can help with or am I on my own?
My suspicion is a virus but always shows clean......and thoughts or suggestions would be appreciated
hm.. I would download and install Ccleaner from www.filehippo.com and run it automaticly when Your computer starts. Have You tried the Autoruns v8.5 tool from www.sysinternals.com to check Your startup files?
No......at this point ANYTHING will be tried. I really appreciate your comments......will try these tonight when I get home........at work at the moment.
Thanks for the help.........i tried last night to download the MS malicious removal but Explorer crashs in the middle of the download. My guess is that I will need to download this to a disk and run from the disk.
Would the virus/worm be causing Explorer to crash or is it too much CPU usage caused by the virus/worm?
Thanks for the help.........i tried last night to download the MS malicious removal but Explorer crashs in the middle of the download. My guess is that I will need to download this to a disk and run from the disk.
Would the virus/worm be causing Explorer to crash or is it too much CPU usage caused by the virus/worm?
Thanks again
Like Dunedin says, I would run the online scanners he mentions ( I've found the Trend Micro Housecall to be quite good) Another good (free) download from Trend Micro is http://www.trendmicro.com/cwshredder/
Try disabling the iexplorer process in task manager to see if you can download the MS malicious software removal tool (you can run this online as well). Would be worthwhile downloading MS Windows Defender (Beta) and trying it out.
Dockland
110 Posts
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Posted March 8th, 2006 10:00
Hi.
Is the utilization constant? Or does it decrease after the bootup process?