dsivak,

You may want to check for a folder on your C:\ drive....in older systems all drivers were in the folder C:\Dell in addition to the resource CD.  If this is still the case, you can copy this folder and files to a CD/DVD and install from that CD/DVD.   Just another possible solution...

You may also download from http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=mn

WildOne

Message Edited by WildOne46 on 02-16-2005 09:22 AM

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@dsivak wrote:

I have noticed that the new Dimensions have a recovery partion and no longer come with a CD for reinstalling device drivers, why the change? Is there a way to continue getting CD's from Dell or somplace to download it?

 

Thanks

 

Dave

 

Why change?  MONEY.  PROFIT.

Money? Profit? Whatever...

I'm not too much of an environmenalist, but I can't imagine how many CD's are actually getting sent out that people never use or have no need for.

I buy a lot of Dell computers for myself and my customers and its ridiculous how many CD's i throw away, especially when I order 50 or 60 systems at a time and the company I am working for uses their own image for the computers.

Rapor

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@GreyMack wrote:

Right, if they could somehow differentiate on the order when one of the very few purchasers might want a CD, they might provide those few and avoid shipping the vast majority.

 

GM

 

Like they didn't do with floppy drives at first, they cut them out and didn't point out that you had to order them, and people went bananas.

You know, I ordered an 8600 last Sunday and they told me that no CD's of any kind shipped with the machine - including the operating system CD. I asked for an operating system CD and they said that "no CD's are available" - period. I offered to pay extra for the CD and they said no. I complained and explained my desire to do a clean install and they said that I would have to use the restore partition and manually remove the extra software myself or purchase the operating system CD at retail. The only other suggestion they had for me was to, instead of getting XP Pro with the new computer, get XP Home and that way I could save money at the retail store by purchasing the upgrade to XP Pro instead of the full version. I'm getting Office Small Business and I forgot to inquire specifically about the CD's for that. I knew about the Driver and Resource CD not being available anymore but I was really surprised about the operating system CD.
The system shipped this morning and when it comes I guess I'll see what, if any, CD's are in there and then deal with the whole thing at that point. I hoping that there will be some way to get the operating system CD (and Small Office CD's if necessary). The whole thing is rather disappointing.

What I ordered:

Dell Inspiron 8600 Notebook
Intel Pentium M 755 processor at 2.0GHz
Integrated Intel PRO/Wireless 2200 (802.11b/g) Internal Wireless Card
15.4 inch WSXGA+ LCD
128MB ATI Mobility Radeon 9600PRO Turbo Video Card
60GB Ultra ATA Hard Drive (7200 rpm)
8x CD/DVD Burner (DVD+RW,+/-R) - modular
40GB 2nd Hard Drive 9.5MM 5400RPM - modular
Floppy Drive - Modular
Microsoft Windows XP Professional SP2
Microsoft Office 2003 Small Business
4 years service and support
4 years accidental damage coverage

Erronius,

Whomever you talked to in sales was totally uninformed. You will receive CDs for the MS Office SBE which you ordered, as well as CDs for any other software which is preinstalled. You may not receive a Windows XP CD and if you do not a call to Technical Support should get you one. (In the event you are in the UK, where they tend to be more adamant about the fact the the PC Restore feature removes the requirement for any OS CD, the number to call is in this post.)

The suggestion that you order XP Home and then purchase a copy of XP Professional upgrade would work the first time you installed XP Pro. If you ever had to reinstall it, however, that would require that you purchase a full copy of XP Home. Not an appealing prospect.

Thanks, Denny, for the info.
Good call on that upgrade idea that the sales rep had. I hadn't thought of that (not that I would have gone that route anyway).
Appreciate it.
Erronius

I complained and explained my desire to do a clean install and they said that I would have to use the restore partition and manually remove the extra software myself or purchase the operating system CD at retail. The only other suggestion they had for me was to, instead of getting XP Pro with the new computer,>>>

This is what really irritates me. I asked about this as well, I guess I will see now if my dimension 8400 comes with the xp backups. I was told here in the forum I should along with sp2.... You pay for the windows program, IMO I think we have the right to have the cd..... also what in the heck are you supposed to do if your hard drive absolutely crashes........ you are in deep you know what then. Of course, if they send me nothing and I need to restore, it would be my pleasure to remove all the Dell footprints from the machine like I did when I formated and upgraded this dell from win me to win XP with their restore disk of xp they sent me since I bought it and two weeks later they were installing the puters with xp instead of ME.