I received my Vostro 1000 a few days ago, and 8 out of 10 times when I start Internet Explorer 6 I receive the "Internet Explorer has encountered a problem and needs to close" message. The show details link provides me with this information:
AppName: iexplore.exe
AppVer: 6.0.2900.2180
ModName: urlmon.dll
Any information/help anyone can provide would be greatly appreciated.
Though I'll confess, I haven't fixed it yet - mine's much more intermittent and I've got a pretty high glitch tolerance. There's also the option of rolling back updates until they're patched up, though obviously there's an inherent risk in that.
Thank you, Alexandra and Mombodog. I tried resetting defaults and emptying temp files folders and this was unsuccessful. I will try the hotfix next and hope that that works. Thanks again.
By the way the new systems is running Windows XP, I'm not a big fan of VISTA so I opted for XP with IE 6.
Alexandra_P
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Posted December 18th, 2007 18:00