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SMcKinzey

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18 years ago

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SMcKinzey

4 Posts

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April 5th, 2009 12:00

Operating System CD and Drivers and Utilities CD

I have a laptop Inspiron 1150.  I installed a new hard drive, plus increased memory, but then I could not find my file that contained the CDs for the Operating System and the Drivers and Utilities CD to reinstall them on my laptop.  Dell support said they did not have Windows XP CDs that I could purchase.  I would have to buy a Windows Vista, $255.00.  I have both CDs that came with my desktop.  They said I could not use them as each computer had their own.  I am a new novice computer person.

What could be my solution besides purchasing the Windows Vists complete system? After buying the hard drive and more memory, and then if I have to purchase Windows Vista,  adding all those costs up I might as well send the other parts back and just buy another computer.

Any solution?

  • muto

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    Posted April 5th, 2009 13:00

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  • SMcKinzey

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    Posted April 5th, 2009 13:00

    Genius!!!! I am going to try this.  So my old hard drive is still good?  My computer kept saying no bootable devices found.  And Dell said I needed a new hard drive. So I purchased one.

  • SMcKinzey

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    Posted April 5th, 2009 13:00

    Thanks so much. The OS disc I got for my desktop I guess is a home disc.  Are you saying I cannot use the driver  and utilities disk with my desk top for the laptop.  I have the battery out of the laptop and the hard drive installed.  So now do I put the battery back in and turn it on and then go to downloads for the drivers on the laptop?

    I guess they just want you to buy up the Vista.  And you are right, you are probably smarter than they are.  They  have little nitwiches sitting there just trying to sell you something.   I think the one I was speaking with was in India could hardly understand her!

    Reply

  • osprey4

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    Posted April 5th, 2009 13:00

    Hi, SMcKinzey:

    First, you can use the OS disc that came with your desktop as long as it's the same flavor (home or pro).

    Second, all of your drivers can be downloaded from Downloads (click Support above to get there).

    Third, you can order replacment discs by going to this page.

    Now, you're probably asking yourself, Why couldn't Dell support tell me this? The answer is simple. I'm smarter than they are!! :emotion-2:

  • osprey4

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    Posted April 5th, 2009 13:00

    Hi, SMcKinzey:

    First, you can use the OS disc that came with your desktop as long as it's the same flavor (home or pro).

    Second, all of your drivers can be downloaded from Downloads (click Support above to get there).

    Third, you can order replacment discs by going to this page.

    Now, you're probably asking yourself, Why couldn't Dell support tell me this? The answer is simple. I'm smarter than they are!! :emotion-2:

  • osprey4

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    Posted April 5th, 2009 18:00

    Sorry, but there's no way to tell if your old hard drive is good or not based on the limited information you provided. You need to run the Dell diagnostics on the drive to tell.

  • osprey4

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    Posted April 5th, 2009 18:00

    Hi, SMcKinzey:

    I believe I said you could use the XP disc if it matches the version, home or pro, between your desktop and laptop.

    Obviously, you cannot use the drivers disc, but you can download all of the drivers, as I explained above. You should click Support above, and go to Downloads to get all your drivers before you start. Make sure you follow these instructions for installing XP.

    Anything else, check your manual!! If you've lost it, look it up in Support.

  • muto

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    Posted April 5th, 2009 21:00

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  • TheRealFireblad

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    Posted April 6th, 2009 01:00

    Breathe muto... breathe :emotion-3:

     

    I'm going to sound like the grammar police here, but that post is very hard to read, due to the lack of paragraphs, and an absence of capital letters at the start of new sentences - resulting in it being very hard to tell where one sentence ends, and the next starts?

     

    And...

     

     

    ... install all the other drivers in whatever order you wish...

     

    ... that's bad advice!

    Dell created a 'Drivers installation order' guide, specifically because all the drivers have to be installed in a certain order, to help avoid problems later :emotion-55:

     

    However, your advice about downloading drivers in advance, downloading them to individual folders (chipset, audio, graphics, network etc etc), and copying them to an external source, is first rate :emotion-5:

    That's exactly what I do myself.  'Nuff said :emotion-21:

  • osprey4

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    Posted April 7th, 2009 08:00

    Breathe muto... breathe :emotion-3:

     

    :emotion-2: