Brought a inspiron 9300 about 5 yr's ago and up till now it ran great and i've been very  happy with it.
 However about a week ago it took a big crash so i had to start from all over even reformatt the hard drive using the windows backup cd that i was instructed to make at the time of purchase. And yes i did try using the recover befor i did all this but couldn't even get to the screen.
  So the question is how do i get some of the software back on the system that came with the unit that they did not send a disk for.. example would be like the software for my cd/dvd rw so i can burn cd's again. Also like the scroll part of the touch pad some of the simple things that come on the unit when you first get  it.