I have recently found out that my laptop doesn't go well with windows 10. So I did a reinstall thinking that would help, but it didn't. I can't even go back to window 7 even with the recovery CD. All of my Alienware apps are gone, none of my game files were saved, even though I made sure I wanted to save my files. I don't really know how, but I really want to go back to Windows 7 home. Or at least get my WIndows 10 working properly. And if possible, re-download Alienware Command Center.