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William1950
2 Posts
0
2123
June 21st, 2012 19:00
windows black command screen
I have windows 7 ultimate 64bit, and I am trying to fix a bug. A separate program produces a report, but what looks to be a black command screen with an error message flashes by so fast that I can't do a print screen of it. Is there a way to either slow it down, copy the error message, or record video of the laptop screen? Thankyou.
DELL-Shiv R
14 Posts
212
0
Posted June 21st, 2012 20:00
Hi,
You will be able to find the log in the event viewer. click on start in the search window type even viewer., you will be able to find the error with the time stamp.
Regards,
Shiv R
Dell Social Media Community Professional
DELL-Shiv R
14 Posts
212
0
Posted June 28th, 2012 18:00
Hi,
You will be able to find the log in the event viewer. under "summary page events" Which should give you the complete Event history, i would also advise you to look into applications and services logs to check if it is a cause of any application or software causing the issue. When the computer appears with the black window try to note down the computer time, which will help you the events occurred on time to time basis to try and identify the bug.
Regards,
Shiv R
Dell Social Media Community Professional
William1950
2 Posts
212
0
Posted June 21st, 2012 20:00
under what section of event viewer? "administrative events," "summary page events," "windows logs," "application and services logs," etc. There are so many, and as far as I can tell, I have looked at them all. I tried the buggy software at about 9:22 pm central time and could not find it.