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rdiver

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21 years ago

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rdiver

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1786

September 16th, 2005 08:00

XP Pro recovery disk is a Home disk

I did a fresh install of XP from my XP Pro recovery disk. Packaging says Pro, Disk says Pro. But as it was installing it said Home on the top. And when it finished installing, Home was installed.

Wondering if anyone else had this happen to them, or am I an anomoly?

Also, what course of action can I take? If I call Dell, will they send me a new disk?

System- inspirion 700m, purchased Dec '04
  • F

    fireberd

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    Posted September 16th, 2005 10:00

    This is a known issue and happened several months ago.  At the time Dell was replacing the CD with the correct XP Pro version.  I don't know if they are still doing it but you need to call Dell (not sure if it's Support or Customer Service that will take care of it).
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application

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