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laczero

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6 years ago

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laczero

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August 10th, 2020 19:00

Bluetooth Stopped Working Dell XPS13 9380

Hi,

My bluethooth suddenly stopped working. I cant even turn it on (the button dissapeared). I used it without any trouble during 6 month but now it randombly stopped working. I tried unninstalling and installing the latest driver (also rebooting) and it didnt work.

At the device manager, it says: "Windows has stopped this device because it has reported problems. (Code 43)". The device is a Qualcomm QCA61x4A.

I also runned the truebleshooting. It says "Check Bluetooth radio status" Not Fixed.

Please I need help.

Thanks