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Dell XPS - Logitech M720 Mouse
Hello,
I have seen some similar threads with this question but it seems that the answers to resolve this issue have mainly been delivered to the posters via private message.
I have a Dell XPS laptop and a Logitech M720 mouse, and the mouse for whatever reason, lags when inactive and after about a minute or so takes about 5 seconds to get moving or working. I've seen some workarounds in which the user can go in and turn off "power save mode," but I don't seem to have that option on this mouse in the device settings.
Can you please help me fix this as it is really annoying to be disrupted with a slow mouse and having to wait a few seconds every time I use the thing.
Thanks,
Vince
311hype,
How are you connecting the mouse to the laptop, the WiFi dongle or via Bluetooth? Do you have any USB 3.0 devices attached to your laptop? There is a known issue with interference between USB 3.0 and wireless devices using the 2.4 GHz band including WiFi and Bluetooth. For a mouse, it can cause delay in response or wild responses to those devices. If you are using the WiFi dongle, make sure it is not near any USB 3.0 devices or plugs.
I have a Logitech MX Ergo and connect it to my computer via Bluetooth. I looked through Device Manager for any power management options for the mouse or Bluetooth in general but could not find any. I looked at the MX Ergo entry in the Bluetooth section and it had none. I also checked the HID-compliant mouse information. I had two, one for the USB dongle version, which did have a power management option, and the Bluetooth version which did not have the option so I don't know if you can turn off letting Bluetooth go to sleep. I also checked the Logitech Options software and that had no turn off sleep option. I use this brand mouse on several computers and have not noticed any extreme difficulties with it.
Hope that helps a little.
JohnD
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Posted April 5th, 2021 13:00
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