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neil5061

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neil5061

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3 Posts

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August 4th, 2019 12:00

Replacement USB type C port

Hello, My usb type C port on my 9350 is broken. When i move the charging cable it stops charging and HDMI out has completely stopped unless I have the wire "pulling up" away from the laptop.

I have called dell but they only offer a replacement motherboard for >£250 which is unreasonable as I only need one part replacing.

I want to find a local engineer to resolder the part to the motherboard but am struggling to find the actual replacement USB type C port.

Any ideas?

 

  • JOcean

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    12621 Posts

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    Posted August 4th, 2019 17:00

    Dell does not sell individual components on motherboards. The following may help but having a tech repair the motherboard could be as expensive as a new motherboard.

    https://www.ebay.ca/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=Replacement+USB+type+C+port&_sacat=0

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop

  • user_52626c

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    Posted January 17th, 2020 13:00

    Mine has the same issue, which is a huge problem as I use the port a lot. Dell support is trash.