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Go to SolutionUnable to install Windows 11, version 24H2 update
Lapmargin: 0;">Dell XPS 9520
Windows 11 Pro
Version: 23H2
For the past week I have been trying to install the Windows 11, version 24H2 update. Keep getting error messages as follows:
- We could not update the system reserved partition
- Install error: Install error - 0xc1900200
All the following tests were negative:
- sfc /scannow - it found and fixed a couple of items the first time through, and then no errors on subsequent passes
- memtest86 - several passes
- Ran Dell's diagnostics from website and SupportAssistant app - no errors
- suspended antivirus and tried installing but same result.
Appreciate any guidance. Thank you.
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Posted November 22nd, 2024 01:52
The 24H2 is an OS swap upgrade. It would take quite long to perform upgrade. You may consider to do a clean install instead. Afterward, delete the Windows.old empty folder as the downgrade to previous Windows will not be available.
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Posted November 23rd, 2024 00:04
Appreciate the suggestion. Being a rookie at this, could you please give a brief guide as to how to do a clean install. Thanks
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Posted November 23rd, 2024 21:38
Thank you Sir! I will try the processes.
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Posted November 25th, 2024 18:48
It’s better not to install Dell’s windows 11 update. I did it and my laptop doesn’t work after that. I cannot switch it on. I bought it in 2022, not a big user of laptop. And it’s already died.
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Posted November 26th, 2024 22:55
I also have a Dell NTB with official Windows 11. The 24H2 update finds itself, but the installation does not complete. Apparently we have to wait for Microsoft to "figure it out" ... (I have two laptops - on one it worked and on the other one it didn't)
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Posted December 5th, 2024 00:05
I found a clean install of Windows 11 24H2 was easiest
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Posted December 5th, 2024 00:40
Thanks for all the help. Finally was able to do a clean install of Windows 11 24H2.
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Posted December 5th, 2024 00:50
Glad to help out. Many users are having the same upgrade issue. Clean install can be quick and giving you a clean slate, up-to-date system.
Chino de Oro
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Posted November 23rd, 2024 02:18
The process provided by Microsoft https://www.microsoft.com/en-us/windowsinsider/cleaninstall
The process provided by Dell https://www.dell.com/support/kbdoc/en-us/000192698/reset-or-reinstall-windows-11-on-your-dell-computer
The process from Windows 11 clean install tutorial guide https://pureinfotech.com/clean-install-windows-11/ (recommended method due to helpful visual guide)
They are all having the same general processes for a common setup. If you need/want to personalize your preferences, use a downloaded Win 11 ISO and create with Rufus. This will allow you to select any of these options:
* Hardware requirements bypass, for unsupported system.
* Data collection bypass, for privacy preferences.
* Microsoft account requirement bypass, for local account setup.
* Bitlocker bypass. for users control of encryption choices.