So my XPS just made a harsh clicking sound and shut off completely.
I tried to reboot, and went into some sort of diagnostic mode - where it said there were "several" problems.
But it seemed it was only the battery that was the problem, when It gave me the report.
Now I can't even boot the laptop up when it's plugged in. When I try to boot it, the led on the power-butten lights up, but then the led in the front blinks orange and both led turns off.
I tried to go through the process of removing "flea" power. Still doesn't turn on.
I guess my question is, if it's only the battery that needs to be replaced?
its only running on an SSD - nvme.2 to be specific
I can't powerup at all
I read in another thread, that I should take out the battery and hold down power button for 30 sec, reinstall memory and harddisk and plug in AC and see if it boots up.
Should I do that?
(It was actually you who posted that answer I see now )
Try removing the battery to see if it will run on just the adapter. That model is from 2017 and if you have the original battery it's lasted longer than normal. Recent models can run on just the adapter so it's worth a try. AFAIK-There are no replacement batteries for your model available from Dell or Parts People. Avoid buying replacement batteries from private online sellers on marketplaces. Most are scams. More info- FAQ - Laptop battery articles - Dell Community
If using the laptop as a desktop replacement suits your needs, you can use use it that way until buying a new computer.
Unplug the system and disconnect the battery as you describe. Hold the power button for 30 sec. Then remove and reinstall the memory modules and the SSD. Leave the battery out and see if it'll power up on AC only -- if it will, but not with the battery installed, you've found the problem.
If it still won't power up, remove the SSD and see if the system will POST. If it will, you have a faulty SSD.
A board will run $350 and up -- depending on the CPU and GPU aboard, it could be twice that or even more. On a five year old system, I call that a questionable economic proposition, but it is still a fraction of what an equivalent new system will cost. Only you can decide the economics. If you have to pay for labor on top of the part, it tilts the calculus toward replace rather than repair.
Nikolaj98
3 Posts
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Posted February 24th, 2022 11:00
its only running on an SSD - nvme.2 to be specific
I can't powerup at all
I read in another thread, that I should take out the battery and hold down power button for 30 sec, reinstall memory and harddisk and plug in AC and see if it boots up.
Should I do that?
(It was actually you who posted that answer I see now )