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LyleBart

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LyleBart

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September 17th, 2020 06:00

Aurora R10, BIOS 1.0.8 update

Hello Dell Community, I just would like to ask if anyone here have managed to update Aurora R10 Ryzen Edition to latest BIOS version 1.0.8 which was recently released last September 15. I am just wondering if there are issues after the update and if the update is necessary. Thanks.

  • cknoettg420

    35 Posts

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    Posted September 17th, 2020 21:00

    I had a scare for about 24 hours. 

    I did the 1.0.8 update yesterday, and immediately I got no video on reboot.

    The only way to get my R10 to boot with video was to forcibly shut down the computer, unplug the power cable, hold in the power button, and then replug and power back on. I had to do this every time I restarted, shut down, or put the computer to sleep.

    Just when I was about to give up hope, I called Dell and they asked me to try one more thing - remove and reseat the video card (Nvidia GTX 1660 Super). As soon as I did that, the problem immediately cleared.

    It was probably an unusual case.

  • LyleBart

    1 Rookie

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    Posted September 18th, 2020 03:00

    • That was indeed scary if that could happen right after any BIOS update. Good to know you had it up and running after a graphic card reseat. I also had bad experiences with Alienware BIOS updates thats why I always seek feedbacks from this community and Dell-Care staffs before I proceed. Thanks for sharing your story, that could really help a lot if someone encounter the same issue with BIOS 1.0.8.
  • AudioBoxer

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    Posted September 18th, 2020 05:00

    Don’t do it! I did the update yesterday and now my computer is dead. Won’t even post a video. One the phone with dell for over 2 hours....nothing. Now a Tech has to come out t fix it. Will be about two or three weeks!! Don’t do it!

  • sm56

    3 Novice

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    Posted September 18th, 2020 10:00

    I would also pause win 10 updates in case Dell decides to sneak it in there

  • r72019

    8 Professor

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    Posted September 20th, 2020 20:00

    @sm56 "I would also pause win 10 updates in case Dell decides to sneak it in there"

    But you need the Microsoft windows 10 updates, it keeps your system up to date.  Disabling windows update isn't a viable long term solution. 

    If you want to block bios updates pushed out via the windows update service, all you need to do is disable UEFI capsule firmware updates in bios, f2 on startup.  

     

     
  • steadler

    2 Intern

    210 Posts

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    Posted September 20th, 2020 20:00

    I did the update to 1.0.8 today. I must say that every time i'm updating a bios I get nervous.

    I usually donwload the file, and disable non essential program including the AV.

    I don't trust the install update programs, I tried and the update  seemed endless so I pressed cancel.

    So I ran the exe file and crossed my fingers. I took a little while and seemed to be a two step operation.

    When it finished the screen went black ( the scarry part ) , got blinking light on the keyboard, mouse

    this took a bit of time and finally got the alienware logo... then rotating balls.... then the desktop.

    The only thing I did after was to shutdown and restart a couple of times because I found windows was kind of slow booting but everything after was fine  and very fast. I went back into the bios setting page to check if the update was to 1.0.8 and it was so I exited to reboot.

    Make sure that windows update has nothing pending before you start. You may see the window update screen appearing  while you start the bios update.

    The thing to remember do not interfere let it run.

    Just did a shutdown and restart  before posting and everything seems fine. This update is recommended.

    I don't think the update changed any of my bios settings since they are factory default. If you made changes it's possible, in my opinion, they go back to default.

     

     

  • mxp0

    1 Rookie

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    Posted September 20th, 2020 23:00

    The BIOS update worked for me. For BIOS updates, I typically download the .EXE file manually to my computer. Then, I make sure no other background task or update is running by looking at Windows Task Manager, before I start the BIOS update installation.

    The only one weird thing that happened to me after the BIOS update, was my computer mysteriously booted itself up the day after the update. I think it booted itself up around 3am and when I got up at 7 in the morning, I noticed it was running. I can easily tell how long its been up from Windows Task Manager.

    Anyways, I went into the BIOS settings and decided to turn off Wake on LAN. I don't even recall what was the previous setting before my BIOS update. I was certain I would have just used the Dell defaults. 

    It has never happened again since... I personally didn't think that change would have made any difference, but I just did it anyways.

  • sm56

    3 Novice

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    Posted September 21st, 2020 07:00

    I got my R10 in April with BIOS 1.0.3 ...

    Things ran great (still does run great, except for the ghostly auto-boot at midnite) for 4 months and then Dell sneaked in a BIOS update into Windows update and I am updated to BIOS 1.0.7

    Twice now the computer has auto booted a few minutes before midnight....

    There is a setting in BIOS to automatically start up and it is disabled

    Wake on LAN disabled

    Windows Fast Start-up - disabled

    Allow scheduled maintenance - un-ticked.

    Made sure I shut down and not select 'sleep' option when shutting down.

     

    You said your computer automatically started at 3 am with the new 1.0.8 BIOS ? Have you checked any other BIOS settings?

  • sm56

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    Posted September 21st, 2020 08:00

    That's why you can only pause them for so long until Windows will disallow pausing until you update with patches/ security fixes and can then pause them again for a few weeks

    P.S. Thanks for the BIOS tip to disable firmware updates in BIOS!

  • mxp0

    1 Rookie

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    Posted September 21st, 2020 23:00

    Before BIOS 1.08, I have a lot of things disabled in BIOS. Like. USB Powershare and USB Wake options all disabled.

    I may have a theory.... just a theory that perhaps. certain usb connections that are plugged into your computer currently, may randomly "wake" up computer. Especially "active" (with battery) or intelligent USB peripherals... 

    There are 2 sets of experiments one could try out:

    A. Disable all USB Powershare/USB Wake BIOS options; see if your computer still wakes up randomly.

    B. A more in-convenient method is; Try to unplug all USB connections off your PC USB connectors; see if the PC wakes up randomly again.

     

    I am still surprised that in my case with BIOS 1.08, turning off only one option "Wake on LAN" stopped it. Just for kicks... I have just turned it back on again. See what happens... I never had this mysterious issue with BIOS 1.07 

    I do have one usb keyboard connected (keyboard has no special features/no battery inside it) and one passive usb wireless dongle for my Logitech MX Air mouse.