So i wanted to start backing up my dvd collection so i can declutter and sell them. I inserted my first disk and to my surprise the disk wouldnt load and the drive would keep trying to eject. It wouldnt come out of the drive. i tried the eject button, going into explorer and ejecting it, deleting the upper and lower filters (which caused me to reset my computer because it wouldnt boot up). I tried to uninstall the device through device manager. I dont really know what to do. If anyone has any fix on this it would be helpful.

Optical Drive: HL-DT-ST-DVDRWBD CT30N

Drivers are up to date