UNSOLVED

ptcgomez

updated

2 years ago

P

ptcgomez

1 Rookie

1 Message

0

481

April 23rd, 2024 21:19

Malicious email?

I recently received emails from dell.na.renewals@dell.com   Is that a malicious email?

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    0

    0

    Posted April 24th, 2024 13:26

    Scammers posing as Dell

    dell.na.renewals@dell.com is a legitimate Dell email address.

    But, scammers will "spoof" our legitimate Dell email address by embedding a non-Dell email address.

    Scammers use email spoofing to hide their identity and the origin of an email message, which can increase the chances of a recipient responding as the scammer wants. Spoofing involves disguising an email address, sender name, phone number, or website URL.

    In the email, with your mouse, hover on the links, do not click them. When you hover, the embedded email address will show.

    (edited)


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    0

    0

    Posted April 29th, 2024 07:35

    Hi,
    Thank you for writing to Dell.
    We are here to help you.
    Please private message us the service tag of the system and share screenshot of the email you received for us to check.
     
    Regards


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice