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Bear Lake ACE

updated

12 years ago

0

6704

December 12th, 2014 07:00

Receiving Quotes from Dell

Just a warning if you are getting a quote from DELL their paperwork says that the quote will be good for 30 days unless otherwise stated.  Appearently this statement is false as I received a quote on 11/25/14 because I wanted to configure 7 systems.  It was on Black Friday so I should have known according to DELL that it was only good for that day.  Yet as I chatted on line with customer service they offered to send me the quote and I read it in its entirety.  So yesterday I called to order the quote 16 days after the quote date and was told it was no longer valid and this morning received a new quote $519.40 more.  As I called to question I was told that well it was a Black Friday deal and I should have known.  I find this funny because the 11/25/14 is a Tuesday so if you call prior to Friday your ok but if you have documentation and call after Friday your not.  Or maybe next time DELL just do what you print and state it is only good through 11/28/14.  Great customer service I will now buy my seven desktops elsewhere and pay more in spite!!!