Solved!
Go to SolutionReplace G7 7790 keyboard.
I'm currently trying to replace my Dell G7 17 keyboard and have taken out every component and followed the service manual and now I'm left with the palm rest and keyboard. The procedure stated in the service manual is useless and doesn't explain how to take out the keyboard. The keyboard seems to be somehow connected to the base but there appears to be now way to get it out. Would love any information someone may have!
Hi
Is this video any help
https://www.youtube.com/watch?v=mlmVAORsyJU
Not the same model, but i think it's similar
Dude dell clearly states it in manual https://www.dell.com/support/manuals/ca/en/cadhs1/g-series-15-7590-laptop/g7-15-service-manual/before-working-inside-your-computer?guid=guid-5d3b1051-9384-409a-8d5b-9b53bd496de8&lang=en-us that u can replace the keyboard did u try?
Though there are places that sell keys for some systems, that this is a newer system and that the keyboard isn't separately removeable for service/replacement likely means you won't find the key replaceable -- you will need to replace the keyboard-palmrest assembly.
gswhite1959
2 Posts
3504
0
Posted November 10th, 2020 04:00
Does anyone know where I can find a loose key that is breaking? my right arrow key is cracked right down the middle. I had this laptop for a year. I have tried amazon and ebay. they want to sell the whole board.
Thanks
That's completely nonsense, replacing the keyboard and palm rest over one key. I don't believe the end consumer can get the keyboard and palm rest assembly. Did you even check online for the replacement keys? There are many websites that have them for sale.
If you are just needing a replacement key and hinge, have a look at https://www.replacementlaptopkeys.com/g7-17/ There are also many other websites. I hope this helps!
ejn63
12 Elder
•
31440 Posts
•
155047 Points
3997
0
Posted May 3rd, 2020 06:00
On many newer systems from Dell, the keyboard is riveted or fused (melted plastic) to the bottom of the palmrest - partly to afford a measure of spill resistance. The downside to the design is that you can't replace either part separately - the keyboard and palmrest are a single unit you'll need to replace together. This is a newer model - it's also possible the keyboard is similarly bonded or riveted to the base (in which case you'd need to replace the base plastic unit with the keyboard).