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WinchLargo
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66888
November 15th, 2019 08:00
High memory usage for Waves Maxxaudio Service Application
HI,
I have a Latitude 7400 laptop.
I've recently noticed that the headphone jack didn't work (in normal condition, I used an USB headphone). After reading the Dell Community cases, I've installed the Waves MaxxAudio driver and application.
This has solved my sound issue as now the jack is working properly. However, looking processes using the task manager, I can observe that the Waves Maxxaudio Service Application is consuming about 460MB without even playing any sound. For infomation, I would like to only use the jack to listen to video or making internet phone calls.
Is that normal that this application is using so much memory ?? (I need this memory for other processes !).
The WavesSysSvc is also using 20MB...
500MB only to use the audio jack...
Thanks
34860
0
Posted April 21st, 2020 13:00
I had the same problem , but now here is my situation
Try updating the application or updating your driver, i also turned off every single feature from the app inside ,
hope it helps
34129
0
Posted August 5th, 2020 03:00
It is the same problem here
This app consumes 250 - 500 MB of precious memory and my Windows 10 is already at 90% memory usage
No reply from Dell
33424
0
Posted October 24th, 2020 01:00
Look at the following link, It might help you!
https://www.youtube.com/watch?v=DcAPXwB4HV0
Good Luck!
25873
1
Posted January 27th, 2022 07:00
Had this problem after upgrading to Windows 11.
Going to the Dell Support site I re-downliaded the Waves Maxx Audio installer (yes it was the same version as already installed) and ran the install.
Completely normal memory usage afterwards (4-5mb).25872
0
Posted January 27th, 2022 07:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a private/direct message with us and we will be happy to assist you.
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Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice20615
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Posted June 20th, 2022 09:00
So I just recently upgraded to Windows 11 and my machine has started having memory exhaustion issues. WavesSvc64.exe is always the top memory consuming process at 600+ MB. I just did a reinstall as you mentioned, but after reboot it still immediately starts at around 400MB. So I guess this did not work for me
20608
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Posted June 20th, 2022 09:00
So I uninstalled everything and my system went back to Windows HD audio after a reboot, no more realtek. Audio was working. I intended to leave it this way, but after another Win update forced me to reboot again, all of a sudden I had no audio devices at all and Windows stated I had no drivers for the device. Not sure what that is all about.
At any rate, went through the update driver wizard and went through Windows update, it started downloading Realtek drivers again. After another reboot, I had audio again, but the Waves Maxx exe was back, although with a different icon as well as a different name: WavesSysSvc64.exe.
At any rate this new exe is only taking 3-4MB of RAM so looks like the issue is resolved.
20005
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Posted July 2nd, 2022 12:00
I am facing similar issues and more. I have an Inspiron 14 5000 and my PC also has started to act weird lately. It's only a couple of years old so I am concerned. I also have been facing some issues where my pc goes into a strange pixelated display and gets stuck there leaving me no choice but to force shutdown. I hope they are working on fixes.
18034
2
Posted August 9th, 2022 18:00
my DELL Latitude 5320 also has problem, this application took my memory morethan 50% (2042.1MB) as below picture
Please help.
Brad L (retired)
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2651 Posts
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Posted August 4th, 2023 14:00
Video that might help:
(edited)
Brad L (retired)