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Nipul_fr

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9 years ago

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Nipul_fr

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September 14th, 2017 09:00

Alienware M14 battery part number

Hi from france,

I have a problem with my alienware M14 : the battery is dead (so recycled).

But, when I'm trying to get a new one, impossible to find the spare part number on Alienware or Dell website : no battery = no possible test ;(

Is there anybody to help me to find the part number ?

I can send some more information if necessary (product number or something else ?).

UC : I7-4700 MG

GTX 765M

By the way, how is it possible to know if it is a R&, R2, Rx ???

Regards

(sorry for my poor English, it's not my natural langage ^^)

  • Eimy_B

    6 Operator

    4365 Posts

    742

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    Posted September 14th, 2017 10:00

    Hi ‌,

    Send me a private message with the Service Tag so I can help you with this. 

  • Eimy_B

    6 Operator

    4365 Posts

    742

    0

    Posted September 14th, 2017 15:00

    We have 2 part numbers (2 different brands):

    8X70T: Battery, Primary, 69WHR, 6C, LITH, SANYO 

    Y3PN0: BTRY,PRI,69WHR,6C,LITH,SIMPLO