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M17 rx3 had problem
My computer will not boot up and when the Boot screen comes up instead of having two Green Lines for my hard drives the port 0 hard drive is red saying error and I continuously get blue screens and can't even get into safe mode. Do I need to replace that hard drive and what kind of hard drive do I need to get and what do I need to do once replacing the hard drive and trying to start the computer again?
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Solutions (0)
Hi,
This is the type of HDDs the M17XR3 can have:
SATA II : 750/250/320 GB
SSD : 256 GB- Try running an ePSA/Diagnostic test on the system, click here to view a Dell article that explains how to run this test. Let me know if you receive any errors and check exactly which HDD port has a problem.
- Reset the HDDs.
Here is a video that will show you how to remove and replace the HDDs.

Wheelz941
2 Posts
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0
Posted March 6th, 2017 12:00
Actually it's Port 1 not Port 0