
UNSOLVED
ER
evan.r.williams
1 Message
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1237
September 30th, 2017 12:00
Tracking number issues?
I was supposed to receive an updated tracking number 2 days ago (as per 2 chats with Dell support) and it is still invalid. I paid for expedited shipping and the billing address on my invoice was different than the one I provided. I am concerned that my new 15R3 will end up in a different state. Is there a way to obtain an updated tracking number? The estimated delivery window ends on Monday and there is still no tracking information...
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Eimy_B
6 Operator
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4365 Posts
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Posted October 2nd, 2017 09:00
Hi ,
This is tech-support, but send me a private message with the order number so I can try to contact the people in charge.