DELL DIMENSIONS 8400 - BRAND NEW - WINDOWS XP PRO W/ SP2 - INTERNET EXPLORER 6.0.2900.2180

Having problems accessing a secure application which needs ports 443 and 80 enabled. I trade on the stock market and I use a program called ScottraderELITE to trade and view realtime quotes and graphs. After starting the application a window pops up checking for updates (uses port 80). Next, another window is supposed to popup to input my username & password (uses port 443). This window never pops up therefor I can not use the program.

On my older computer ScottraderELITE has always worked and still does.  Both the new pc and the older computer are hooked up to a Linksys BEFSR41 router which is hooked up to cable modem. 

I have ran port tests which show port 443 is blocked eventhough I've enabled it everywhere through windows and internet explorer.  I've tried disabling firewalls, exiting firewalls, made exceptions for it to work with firewalls, etc, and it still does not work.

I've contacted DELL, MCAFEE, and SCOTTRADER and here's what they said:

SCOTTRADER: 

Said if I can access the first window after starting application, port 80 is enabled.  If the second window with username / password does not popup, then SSL port 443 is blocked.

MCAFEE:

Made sure definitions were up to date. Disabled WinXP firewall, disabled Mcafee security center w/ privacy service, personal firewall, and virus scan with different variations to see if one of them was a problem and not others.  They then said, if it is still not working after completely closing Mcafee they have done everything in their power, to then contact computer manufacture.

 

DELL: 

Made sure SSL 2.0 & 3.0 are checked, made sure cookies are accepted, made sure I have certificates in content tab of Tools/Internet Options, made sure Cipher strength is 128-bit, start/run/regedit: backed up winsock & winsock2 folders to diff. directory; then deleted original folders (not backed up ones); start/run/netsh int ip reset delllog.txt, repaired WinXP w/ CD.

After repair, in cmd:

"Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>net start
These Windows services are started:

   Application Layer Gateway Service
   Ati HotKey Poller
   Automatic Updates
   COM+ Event System
   COM+ System Application
   Computer Browser
   Cryptographic Services
   DCOM Server Process Launcher
   DHCP Client
   Distributed Link Tracking Client
   Distributed Transaction Coordinator
   DNS Client
   Error Reporting Service
   Event Log
   Fast User Switching Compatibility
   Help and Support
   HTTP SSL
   IAA Event Monitor
   IPSEC Services
   IPv6 Helper Service
   Logical Disk Manager
   McAfee Personal Firewall Service
   McAfee.com McShield
   McAfee.com VirusScan Online Realtime Engine
   Network Connections
   Network Location Awareness (NLA)
   Plug and Play
   Print Spooler
   Protected Storage
   Remote Access Connection Manager
   Remote Procedure Call (RPC)
   Remote Registry
   Secondary Logon
   Security Accounts Manager
   Security Center
   Server
   Shell Hardware Detection
   SSDP Discovery Service
   System Event Notification
   System Restore Service
   Task Scheduler
   TCP/IP NetBIOS Helper
   Telephony
   Terminal Services
   Themes
   WebClient
   Windows Audio
   Windows Firewall/Internet Connection Sharing (ICS)
   Windows Image Acquisition (WIA)
   Windows Management Instrumentation
   Windows Time
   Wireless Zero Configuration
   Workstation

The command completed successfully.

C:\>net start cryptsvc
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.

C:\>regsvr32 softpuv.dll

C:\>regsvr32 softpuv.dll

C:\>regsvr32softpuv.dll
'regsvr32softpuv.dll' is not recognized as an internal or external command,
operable program or batch file.

C:\>sfc \scannow

Microsoft(R) Windows XP Windows File Checker Version 5.1
(C) 1999-2000 Microsoft Corp. All rights reserved

Scans all protected system files and replaces incorrect versions with correct Mi
crosoft versions.

SFC [/SCANNOW] [/SCANONCE] [/SCANBOOT] [/REVERT] [/PURGECACHE] [/CACHESIZE=x]

/SCANNOW        Scans all protected system files immediately.
/SCANONCE       Scans all protected system files once at the next boot.
/SCANBOOT       Scans all protected system files at every boot.
/REVERT         Return scan to default setting.
/PURGECACHE     Purges the file cache.
/CACHESIZE=x    Sets the file cache size.

C:\>regsvr32 softpub.dll

C:\>regsvr32 wintrust.dll

C:\>regsvr32 initpki.dll

C:\>regsvr32 dssenh.dll

C:\>regsvr32 rsaenh.dll

C:\>regsvr32 gpkcsp.dll

C:\>regsvr32 sccbase.dll

C:\>regsvr32 slbcsp.dll

C:\>regsvr32 cryptdlg.dll

C:\>exit"

Still doesn't work.

Then said, the next thing to do is backup all important files and re-format.  He said 100% it would work after re-formatting and re-installing windows.  I don't want to do this unless it is the last thing possible.  I just wanted to see if anyone on the thread will be able to help before going to the last resort of re-formatting.

LINKSYS BEFSR41:

Setup/Forwarding

Ext. Port (I've tried all combos 442-444, 443-443,440-445), Protocol TCP, Enabled

Port Triggering - Port Range 443~443 - Incoming Port Range 443~443

UPnP Forwarding - Name: TCP, Ext. Port: 443, Protocol: TCP, Int. Port 443, Enabled

I may have forgot something I've tried, so if you have any ideas or need to know more information, please let me know.  Hope there is some computer genious out there with nothing better to do then read my long post who can fix my problem. 

Thank You!!