help???

If you are using the WBF solution then please follow these instructions:

Description (Brief External Description)

This is the Dell ControlVault Windows Biometric Framework (WBF) Driver supporting Integrated Built-in Fingerprint Reader devices in systems with Windows 7 Operating Systems.

Important Information

IMPORTANT: The stand-alone Dell ControlVault Windows Biometric Framework Driver cannot coexist with other Biometric Authentication Software Applications or Drivers. Therefore it is important to uninstall any Biometric Authentication Software if previously installed.  

(Start->Control Panel->Programs and Features)

Check and un-install the following components if present:

• Dell ControlPoint Security Manager

• Dell Data Protection | Access | Drivers

• Dell Data Protection | Access | Middleware

• Dell Data Protection | Access

• Any non-Dell Windows Biometric Framework Drivers or Applications

Dell ControlVault WBF components installation steps:

NOTE: Installation order is very important – use the following procedure, including reboots or the software will not function properly:

1. Download the following software packages and install in the order listed below:

a. Dell Data Protection | Access | Drivers Package

i. Double click package filename and select Custom installation Setup Type

ii. Uncheck the Dell ControlVault box

iii. Continue to follow the wizard installation instructions until completed

b. Dell ControlVault Windows Biometric Framework Driver package

i. Double click package filename and follow the wizard installation instructions

ii. Go to the C:\dell\drivers\RXXXXXX\USH folder and double click on CVHCI.msi and follow the wizard installation instructions until completed

iii. Reboot

c. Dell ControlVault Firmware

i. Double click package filename and follow the wizard installation instructions

ii. Go to C:\dell\drivers\RXXXXXX\firmware folder and double click on ushupgrade.exe and follow the wizard installation instructions

iii. In the pop up dialog window press the Start button

iv. When installation is completed press the Restart button. The system will reboot.

2. Enable ControlVault Windows Biometric Framework feature (Start->All Programs->Broadcom->USH Tools and click on ControlVault WBF

a. In pop up dialog window select Enable and the press the Set button.

b. Press the Exit button

c. Allow time for any windows updates to complete

Errata Data:

Windows Update may sometimes conflict with the installation of the Dell ControlVault Windows Biometric Framework driver installation and not allow proper installation. To identify if this occurs, go to Device Manager (Start->My Computer->Properties->Device Manager) and click on “Biometric Devices” and notice if there is a yellow exclamation mark (yellow bang) on the “ControlVault w/Fingerprint swipe sensor”. If this is so, right click on “ControlVault w/Fingerprint swipe sensor” and select Update Driver and choose “Browse my computer for driver software. Wait until Driver has been detected and installed (~30 secs).

Steps to run Fingerprint Management Application (FMA) User Interface:

1. Go to Windows Start->Control Panel->Hardware and Sound->Biometric Devices

2. Click on Change biometric settings

a. Select Biometrics on settings

b. Choose Allow users to log on to Windows and domain

c. Press Save Changes button

3. Click on Use your fingerprint with Windows

4. Follow wizard installation instructions to enroll your fingerprints(s)

5. Begin using fingerprint authentication feature by selecting the Fingerprint emblem at Logon. The first time it will ask you to enter your password to verify authentication.  Thereafter you can use just the fingerprint to logon.  A slow finger swipe is recommended. It may take a few seconds to fingerprint authenticate.

This worked fine on my new E6520.  I have Windows Biometrics working properly without the dell mess of drivers for control vault.  I even got my E6500 to use WBF using the same method.  Only thing I cant figure out at this point is how to get rid of the dell icon for the login picture on Win7 x64.

James

Hello, got to the point when I input 4 samples of my fingerprint and on the 4th sample I receive an error stating that "capture failed" - the biometric unit is not in the correct state to perform the specified operation" - I have enabled - Allow users to log on to Windows and domain

Not really sure what went wrong. Please advise

Thanks

I have the same issue as stated below, kindly help........:emotion-6:

got to the point when I input 4 samples of my fingerprint and on the 4th sample I receive an error stating that "capture failed" - the biometric unit is not in the correct state to perform the specified operation" - I have enabled - Allow users to log on to Windows and domain

I have a latitude E6420 ATG which I've done a clean Win7 install. Had issues with the finger print sensor and found the step-by-step instructions by rocketman2011 great. Finger print sensor seems to work. However, I have one issue.

I can successfully scan my finger print. When I login in via keyboard password and then the next time I use finger print the machine "hangs" on the welcome screen and doesn't complete login. by that i mean I see the "welcome" message with the spinning wheel indicating something is going on. It stays on this screen until I turn the power off. It is repeatable so I think its the controlvault s/w. Hope some dell person sees this and fixes it.

Actually, it hangs on the second login.

First time after reboot. Finger print login works 100%. then I logout and try to login again and it hangs...