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graphics card
i've baught dell inspiron 15R 5520 with windows 8 installed , i can't find the amd radeon graphics card under the video adapters in device manager , and also can't install the catalyst , i've tried upgrading the bios and the driver but nothing work , please help
Responses (15)
Solutions (0)
This model is available both with and without the AMD video chip - are you certain your system has the optional video chip?
There are two models at $800 and $900 that have it - and two models at $600 and $650 that do not, on the Costco website.
I would suggest using the service tag at support.dell.com to look up the original configuration of the system - it should list the AMD video if you have it. If you do have it, something is seriously wrong with the software installation if the drivers aren't present for switching graphics.
DVD/CD-ROM Drives
CD-ROM Drive
CD-ROM Drive
Disk Drives
WDC WD10JPVT-75A1YT0
Display Adapters
Intel(R) HD Graphics 4000 2112MB
IDE ATA/ATAPI Controllers
Intel(R) 7 Series Chipset Family SATA AHCI Controller
Keyboards
Standard PS/2 Keyboard
Mice and Other Pointing Devices
Dell Touchpad
Monitors
Generic PnP Monitor
Sound Devices
Conexant SmartAudio HD
Intel(R) Display Audio
USB Controllers
Intel(R) USB 3.0 eXtensible Host Controller - 0100 (Microsoft)
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26

bishoy
14 Posts
488
0
Posted February 13th, 2013 13:00
i bought it from costco.com ,, i don't know if Dell or the seller who installed the windows , but i think it's Dell .