UNSOLVED

Himanshu29

updated

13 years ago

0

17164

June 17th, 2013 00:00

heating problem

hello sir

i have dell inspiron 5520 and i am facing heating problem at hard-drive part, of laptop

  • DELL-Babita S

    4 Apprentice

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    1313 Posts

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    Posted June 17th, 2013 02:00

    Hi Himanshu,

    Click on the link below for an useful article on laptop overheating issues and how to resolve the same.

    http://dell.to/16Cfu35

    Additionally, you can click on the link below for troubleshooting your laptop's hard drive.Since the hard drive is a key component in the computer, this article will direct you to articles that will tell you how to perform maintenance, diagnostics, and other important tasks for the computer and hard drive.

    http://dell.to/16amSi5

    We hope you find the links useful in troubleshooting the issue. Let us know if further help is needed.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

     

  • DELL-Babita S

    4 Apprentice

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    1313 Posts

    650

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    Posted June 20th, 2013 05:00

    Hi Himanshu,

    Unfortunately we have not received feedback from you on this topic. If you need continued support, please respond to my post.

    Thanks and regards,
    Babita S
    #iworkforDell 

    For easy access to drivers, manuals and product updates, please visit our Support Site .

  • 650

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    Posted June 20th, 2013 10:00

    Hi Babita

    still i am facing same problem, i want to ask you one question

    i think their is a problem in motherboard because, my laptop heat near to hard disk and battery area and hard disk is comes on motherboard...

    i hope i will get solution..

    and i want to know? in what condition i can get piece to piece replacement  

    thank you in advance      

  • 650

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    Posted June 21st, 2013 09:00

    Hi Himanshu29,

    Please run a Hardware diagnostics on the laptop and get back to us with the results.

    Kindly find the steps below to perform the H/W diagnostics.

    Turn the computer off >restart the computer.

    At the Dell logo screen, start tapping the F12 key a few times until you see the ‘One Time Boot Menu’ appear.

    At the one time boot menu, press the down arrow key to highlight ‘Diagnostic’, and then press Enter to begin the PSA diagnostics. If the test fails, please make a note of any error codes listed. You can also refer to the link below.

    http://dell.to/OUGnqT

  • 650

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    Posted July 10th, 2013 05:00

    Hi Harish

    I try your solution i am not getting any error but in cpu temperature it's show 71 C and Video it's show 57 C

    replay me

    thank you in advance  

  • DELL-Allan D

    6 Operator

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    2572 Posts

    650

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    Posted July 10th, 2013 06:00

    Hello Himanshu29,

    Please help me understand if you have tried the suggestions mentioned in the article on Overheating Issue. If not, please try the suggestions and check how it goes. 

    Please write back with results. 

  • 650

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    Posted August 1st, 2013 08:00

    I have Dell insprion 5520 and i am still suffering with Heating problem, my laptop back side body heat including battery also heat, my laptop get heat with in 15min form starting,

    i think motherboard heat \

    can any one tell me the what is the procedure to replace laptop with new one

    because i repaired laptop once by dell engg. and i also try all solution which provided by this community

    thank you in advance