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kepito

updated

13 years ago

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kepito

2 Posts

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12399

September 22nd, 2013 11:00

Help! Dell XPS 15 Webcam problem

Hello all,

I am using a Dell XPS 15 (L502X) and my webcam is not working. I had another problem with my computer a while back and after it came back from the service, my webcam wasn't working. I didn't need it much beck then and I postponed taking care of it but now the problem is still there and I can't seem to fix it.


I downloaded the driver for it and uploaded it the way it was supposed to be. Upload was successful but when I'm using Skype, the white light next to the camera is on but there is no image on the camera screen on Skype's video settings. It cannot detect the webcam. I do have the latest version (or the only version since I couldn't find any on Dell's list) and it still won't work.

Help please???