UNSOLVED

StevenHayhurst

updated

14 years ago

0

31465

March 19th, 2012 15:00

HP printer driver install problem

Hi everybody, I am hoping that one or more of you nice people can come up with a solution to my problem
I am trying to install an HP printer driver(B109n) to a recently new Dell laptop(Inspiron 5040), when trying to run the driver from the supplied disc, it will not run the exe file it just spins and then stops.
When i download it from HP and try to install it this way, then it extracts the file to 100% and then thinks about it and then stops.
I then tried the install wiazrd which checks for the printer being used downloads the file, extracts it and then goes back to the beginning of the install wizard again This is getting very frustrating, I tried running it on my tosh laptop and it worked perfectly fine, so now I am stumped as I think it could be a problem with the Dell laptop. Any opinions would be most welcome