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JFJOEL1

updated

20 years ago

J

JFJOEL1

19 Posts

0

1984

February 3rd, 2007 00:00

MONITOR PROBLEM

My monitor has had a change in color in the upper right hand corner....what should be blue is now a beautiful shade of purple....other then that it works just fine....any suggestions would be appreciated
 
 
thanks
  • DELL-Chris M

    Community Manager

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    56891 Posts

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    Posted February 3rd, 2007 03:00

    JFJOEL1,

    * If the issue is visible in the monitor STFC (Self-Test Feature Check), the monitor is defective.
    * If not, the issue is with either the video card driver or the video card.
    =====

    * Turn off both your PC and monitor
    * Disconnect the monitor from the PC (either the white DVI or the blue VGA. They should never be connected at the same time to one PC)
    * Turn the monitor on
    * The floating Dell red/green/blue/white dialog box should appear on a black background
    * Check for the issue


    DELL-Chris M (old account)

    #IWork4Dell